What are the responsibilities and job description for the Business Account Executive position at Astound?
Job Summary:
The Small Business Account Executive is primarily responsible for promoting and selling the portfolio of small business products to small businesses throughout a specific region via cold calling, networking, mailing and door-to-door canvassing.
Duties and Responsibilities:
- Sales of High Speed Internet, Voice Services and Digital Video to small business accounts in assigned geographical area.
- Responsible for meeting and exceeding minimum monthly sales quota as determined by Area Sales Manager.
- Conveys order information politely and efficiently to support personnel and ensures all order information is entered accurately and within 48 hours.
- Completes all sales transactions, providing the customer with a scheduled installation, which has been stipulated by engineering and construction.
- Completes all order and activity documentation accurately and thoroughly through CRM.
- Maintains and demonstrates a current knowledge of Astound products, programming and promotional offers.
- Provides exceptional customer service at all times.
- Adheres to all company policies and procedures.
- Projects a professional business manner and operates with a high degree of integrity.
- Other duties as assigned
Requirements/Qualifications:
Education:
- High school diploma or equivalent required.
- College degree preferred.
Experience:
- 1 - 2 years of practical, hands-on experience canvassing or cold-calling.
- 2-4 years prior experience managing business accounts in either a sales or customer service environment preferred.
Knowledge, Skills and Abilities:
- Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound products and the pricing and promotional offers available.
- Ability to work within Microsoft Office and/or GSuite applications, including Excel or equivalent.
- Must be able to work independently, with minimal supervision.
- Excellent detail orientation and follow through skills.
We're Proud to Offer a Comprehensive Benefits Package Including:
- Competitive compensation including base salary plus uncapped commissions plan
- 401k with employer match and immediate vesting
- Gas mileage reimbursement program
- Paid parental leave
- Tuition reimbursement program
- Employee discount program
- Entrepreneurial yet established and growing organization where you can make a true impact!
Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun
Diverse Workforce / EEO:
Astound Broadband is proud to be an Equal Opportunity Employer. We embrace, support, and thrive on each other's differences to maximize the experience of our teammates and our community. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.
