What are the responsibilities and job description for the Front Office Receptionist position at Astro Kennels?
Overview
We are seeking a highly organized and professional Front Desk Receptionist to serve as the first point of contact for our customers and visitors in a fast paced, multi-tasking environment. This role is essential in ensuring a welcoming atmosphere while efficiently managing all administrative tasks. The ideal candidate will possess strong customer service skills, be computer literate, have exceptional phone etiquette, be highly organized, and have the ability to do several tasks simultaneously.
Duties
- Greet and welcome guests as they arrive, ensuring a positive first impression.
- Ensure all animals that enter the facility are up to date on all vaccines.
- Enter each and every animal that enters the facility into the computer system and make appointments and schedule services as needed.
- Manage multi-line phone systems, handling incoming calls with professionalism and courtesy. Directing and forwarding all calls to the appropriate extension and taking messages as necessary.
- Perform clerical duties including entering data, filing, and maintaining organized records.
- Provide customer support by addressing inquiries and resolving issues in a timely manner with minimum supervision.
- Schedule appointments and manage calendars for other departments within the facility as needed.
- Maintain a clean and organized front desk area to enhance the overall office environment.
- Enter all new merchandise that arrives weekly into the POS system and make price tags accordingly.
- Receive the merchandise truck weekly and help other staff members bring the merchandise to the appropriate location within the facility.
Experience
- Previous experience as a Front Desk Receptionist or in a similar role within an office environment is preferred.
- Familiarity with Gingr software is a plus.
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $13 - $15