Program Manager

**Role Overview**

The Program Manager is a leadership role responsible for overseeing and managing the successful execution of various programs within our organization. While adhering to all regulatory requirements and best practices. They must have a passion for providing quality care and support to individuals in need.

**Key Responsibilities:**

• Provide long term program leadership in program design, curriculum design, staff recruitment, operational infrastructure, program assessment, impact, and evaluation.
• Identify the gaps in programming and provide innovative solutions to move the mission forward.
• Design, direct, write and schedule advance advocacy initiatives and program curriculum.
• Supervise, evaluate, and guide the development of program staff.
• Performs audits and provides recommendations to meet compliance standards.
• Ensures that all contract policies and procedures are adhered to.
• Progressive managerial experience with increasing roles and responsibilities in supervision, program management, implementation, and evaluation.
• Reviews and evaluates comprehensive assessments, progress notes, service plans reviews, and discharge plans for quality and compliance.
• Ensures living arrangements are safe.
• Facilitates High Risk and Group Supervisions. Participates and collaborates in Case Conferences with external sources.
• Collaborates with other groups (Facilities, Clinics, Central Intake, etc.) for program needs.
• Provides program oversight, ensuring regulatory/agency compliance with staff completion of training.
• Participates in administrative meetings and other on/off site meetings as scheduled.
• Maintain compliance with all company policies and procedures.
• Stay up to date with industry trends and best practices, attending relevant workshops, conferences, and training sessions to continually improve the quality of care provided.
• Supervision of Residential Support Staff, House Managers, and Case Managers
• Other duties as assigned.

**Education, Knowledge, Skills and/or Work Experience Requirements**

• Bachelor’s Degree in a social service or related field with 5 years or more experience in fields that demonstrate supervisory and case management expertise., working with vulnerable youth and their families.
• Minimum of 5 years of experience working with clients with mental health and substance abuse history.
• Minimum of 2 years of management experience.
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
• Excellent computer proficiency (MS Office – Word, Excel, and Outlook)
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• Able to deal with difficult clients or customers with a solution focused mentality.
• Clear focus on customer satisfaction.

Job Types: Full-time, Part-time

Expected hours: 20 – 40 per week

Benefits:

• Flexible schedule
• Professional development assistance

Compensation package:

• 1099 contract
• Bonus opportunities
• Yearly pay

Experience level:

• 3 years
• 5 years

Schedule:

• 4 hour shift
• 8 hour shift

License/Certification:

• PMP (Required)

Ability to Commute:

• Columbus, OH 43213 (Required)

Ability to Relocate:

• Columbus, OH 43213: Relocate before starting work (Preferred)

Work Location: In person