What are the responsibilities and job description for the TECHNICAL SERVICES ADVISOR position at ATAS International, Inc.?
ATAS is a modern manufacturing facility, with up-to-date equipment, which produces quality metal wall, roof and ceiling systems. The ATAS production team consistently manufactures precise products, meeting customer specifications and designs. Our belief in quality craftsmanship and prompt service has allowed us to expand. In growing, we hope to provide our current and future customers with unequaled product quality, courtesy, and fast order-processing. ATAS offers numerous opportunities in careers such as accounting, administrative positions, clerical, production, shipping, purchasing, equipment maintenance, and product sales: both inside and outside.
ALLENTOWN, PA REPORTING LOCATION
TECHNICAL SERVICES ADVISOR
SUMMARY
Performs technical assistance for sales department and customers relating to project management, installation questions, technical details, and blue print review.
ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following. Other duties may be assigned.
- Provides complete take offs on all types of projects for all ATAS products.
- Prepares, reviews, and/or revise shop drawings.
- Provides technical support to sales department.
- Assists with custom product and design questions. Prepare CAD drawings. Drafting of new as well as existing products, standard details, construction specific details and assembly installation drawings.
- Assists Production by updating and drafting; providing quality assurance details and cut and bend details for custom designed products.
- Provides support for Sales by preparing/drafting complicated construction details for assistance with sizing, estimating and construction assemblies.
- Works directly with contractors and architects to educate and answer technical questions.
- Works with contractors on project estimating, management, and submittals.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
Associate’s degree (A. A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read, analyze, and interpret common scientific and technical journals. Ability to respond to common inquiries or complaints from customers, or members of the business community. Ability to effectively present information to top management, and customers.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to speak in pleasant, well-controlled voice. The employee is occasionally required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.