Deputy General Manager

POSITION: Deputy General Manager

LOCATION: Fisher Theatre, Detroit, MI

HOURS: FT, some evenings, weekends and holidays

Salary Range: $70,000 – $85,000

ABOUT THE POSITION

ATG Entertainment is seeking a Deputy General Manager. This is an exciting opportunity to join a successful team in a unique industry. The ideal candidate will be an experienced manager who has a propensity to try new things and a passion for creating unforgettable experiences.

• Reporting to the General Manager, the Deputy General Manager assists with overall venue operations including contracting events, evaluating financials, providing show coverage, executing building improvement projects, and managing staff.
• The Deputy General Manager works collaboratively with all internal departments and event producers, general managers, company managers, and staff.
• Success in the role requires the ability to respond to demands from various people and projects creatively and confidently while helping maintain a positive, safe, and successful workplace.

PEOPLE, PLACES, and THINGS

• Remodelled as a live theatre in 1961, the Fisher Theatre is adorned with marble, Indian rosewood and walnut panelling, and crystal and bronze decorative work. The original 3,500 seats were scaled down to 2,058 to ensure an intimate atmosphere and optimal sightlines. Over the last 60 years, the Fisher Theatre has been a favorite venue of many of Broadway’s brightest stars, like Mary Martin, Carol Channing, Joel Grey, Bernadette Peters and Lynn Redgrave, and hosted the world premieres of Hello Dolly, Fiddler on the Roof, Sweet Charity and Golden Boy.
• This year the Fisher Theatre celebrated its 62nd Anniversary Season with Broadway hits such as MJ the Musical, A Beautiful Noise, Kimberly Akimbo and The Wiz as part of the season. The Fisher Theatre will announce its 63rd Season in the upcoming month.
• The Deputy General Manager serves the primary function of supporting the General Manager in the daily operations of the venue and providing senior level oversight of the venue in the absence of the General Manager.
• Also, the Deputy General Manager supports all venue staff in their efforts to excel in their own roles and achieve professional goals established annually in consultation with the General Manager and Deputy General Manager.

EXPERIENCE and SKILLS

• Applicants should have experience working in a theatre or live entertainment venue and an understanding of the work of various departments within such a venue including facilities, finance, marketing, front of house, general management, and ticketing.
• An ideal applicant will have experience leading and motivating a diverse workforce and line managing multiple departments.
• The role requires event settlement processing and reconciliation and budgetary management and control, so previous experience with those tasks is beneficial.
• As a public-facing representative of the venue, strong interpersonal skills, the ability to empathize and establish trust quickly, and a dedication to providing first-class customer service are welcome in an applicant.

COMPETENCIES

BENEFITS

• 401K eligible, competitive healthcare plan, flexible hours (as relates to performance schedule), ability to work remotely on occasion.
• Parking is paid for
• And of course, the ability to attend performances for some of the best live entertainment at one of the most beautiful and historic venues in the world!

The above statements are intended to describe the general nature of work performed by the Deputy General Manager. They are not to be construed as a complete list of all responsibilities, duties and skills required of this position.

ATG Entertainment: Passion Behind Performance

ATG Entertainment is a world leader in live entertainment. Our portfolio of venues includes historic theatres, studio theatres, cinemas, conference spaces, and modern live music arenas. ATG Entertainment own, operate or programme 64 of the world’s most iconic venues across the UK, the US and Germany entertaining over 18 million audience members each year.

Through our in-house Production companies and working closely with top producers and promoters ATG presents over 15,000 live performances annually, including Cabaret at the Kit Kat Club, Stranger Things: The First Shadow, Moulin Rouge, The Lion King, Harry Potter and the Cursed Child and Starlight Express as well as popular music and comedy shows.

ATG also owns a leading ticketing platform processing more than 18 million tickets each year for musicals, plays, concerts, comedy shows and a variety of other live events. ATGtickets.com attracts more than 40 million unique visitors annually. Headquartered in London and Woking, the company also has offices in New York and Cologne.

ATG Entertainment IDEA Mission Statement

At ATG Entertainment, our commitment to inclusion, diversity, equity and access (IDEA) is reflected in our IDEA mission statement: A stage for everyone.

Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are committed to strengthening the sense of belonging by ensuring diversity and equity in everything we do. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves, and everyone feels they belong.

At ATG Entertainment, we provide a stage for everyone.