What are the responsibilities and job description for the Cashier position at Atkinson Gas Station?
Responsibilities:
- Handle cash, credit or check transactions with customers
- Scan goods and collect payments
- Ensure pricing is correct
- Issue change, receipts, refunds, or tickets
- Redeem stamps and coupons
- Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
- Make sales referrals, cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Bag items carefully
- Greet customers when entering or leaving establishment
- Maintain clean and tidy checkout areas
- Keep reports of transactions
- Process returns and check to see if items are damaged
- Answer customers' questions and get a manager if answer doesn't solve the issue
- Bag, box or wrap packages
- Pleasantly deal with customers to ensure satisfaction
- Cleanliness of the store, , servicing and cleaning the public restrooms, cleaning the windows and countertops, vacuuming, sweeping and mopping the floors, dusting and organizing shelves.
Cashier should possess below skills:
- Basic Math
- Interpersonal Communication/Written and Verbal Communication
- Time Management
- Product Knowledge
- Telephone Etiquette
- Customer Service
- Dispute resolution
- Dependability
- Efficiency
- Flexibility to work in any shift
- Friendliness
- Basic (PC) Computer Knowledge
- Attention to Detail
- Sales
- Point of Sale Systems (POS)
- Positive Attitude
- Punctuality