What are the responsibilities and job description for the Sales Support Specialist position at Atlanta Cycling, Trek Chattanooga, Trek South Carolina?
A Bit About Us
We're not your average bike shop. Currently, we have eight stores across the southeast, and growing. We offer extremely competitive wages, excellent benefits, paid training, sick days, & time off. Plus, you get access to our Employee Purchase Program on thousands of bikes, parts, & accessories.
If you share our passion for cycling, we think this is the right place for you.
What You'll Do
Whether your helping find the perfect first bike or tuning a ride for a trip around the world, we're helping create memories. As one of our Sales Associates, you’ll be on the frontlines helping people have fun by riding bikes. You’ll get to learn about some of the smartest products in the cycling industry, make thoughtful recommendations to your customers, and carry on meaningful relationships with riders in your community.
The pace is fast, the customers are curious, and having an all-for-one, customer-centric team mentality is huge. We value hospitality skills first, and we’d rather hire someone who’s eager to learn than someone who thinks they know it all. If you’re already a bike expert, that’s awesome. If not, we’ll train you. The key is that you know how to treat customers, evaluate their needs, and exceed their expectations.
What You'll Bring to the Team
- A positive, pitch-right-in attitude and motivation to help every customer find what they need
- Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
- Great communication with customers and teammates
- A desire to cultivate customer relationships and create your own client base
- A commitment to deliver the best possible cycling experience for each customer