Director of Retail Operations - 3PL Fulfillment

Atomix is a rapidly growing logistics-technology startup located in Cudahy, Wisconsin. We are offering a unique opportunity to innovate & make a meaningful impact to our clients & expand our retail operations services. We offer an environment centered around professional growth, making it an ideal workplace for driven professionals looking to help build something new. 

Director of Retail Fulfillment

• This role requires a growth-focused, experienced leader with expertise in retailer compliance, lot management, EDI, routing guides, and CPG retail fulfillment. The ideal candidate can manage diverse responsibilities, build processes, and grow a strong, cohesive team.
• The Director of Retail Fulfillment at Atomix has a unique role beyond traditional 3PL operations. You’ll oversee B2B wholesale fulfillment while creating workflows and metrics (like RFID, picking paths, SOPs, and KPIs) for a new 50,000 sq. ft. facility.
• Ideal candidates have experience in 3PL fulfillment or strong knowledge of B2B operations, EDI, retailer compliance, and team building, to recruit and train them.

Key Responsibilities

B2B Operational Planning: 

• Manage the end-to-end B2B order process, ensuring timely & accurate delivery of retail orders - from onboarding of new clients to tens of retail partners per client,
• Resource Allocation, Budget & Demand Planning: Involvement in Monthly/Quarterly Budget Planning. Outlining required resources for division, in particular to ensure on-time & in-fill B2B KPI metric consistently outperforms customers expectation.
• Operational Excellence: Monitor warehouse operations to improve efficiency, reduce errors, and support scalability.
• Team Leadership: Lead and mentor a team of warehouse and retail operations staff, fostering a culture of accountability and excellence.

Inventory Management:

• Control: Prepare inventory control procedures including replenishment, inbound/outbound, scheduling freight, loading and unloading, error proofing, and cycle count inspections.
• Inbound: Maintain window time plan vs. actual. Create transportation schedules for multiple daily freight forwarders with retailers.
• Expiration Date and LOT Management: Implement and oversee systems to track product expiration dates and LOT numbers, ensuring accuracy and compliance.

Retailer Standards

• Retailer Collaboration: Build and maintain relationships with retail partners, acting as a liaison to ensure their needs are consistently met.
• Recall Management: Develop and execute protocols for product recalls, minimizing impact while ensuring regulatory and client requirements are met.
• Compliance Oversight: Ensure adherence to industry regulations, especially regarding product traceability and safety standards.

WMS Technology & Data

• Platform Integration: Utilize and optimize platforms like SPS Commerce to enhance order accuracy, invoicing, and retailer communications.
• Data and Performance Analysis: Use analytics to track operational performance, identify improvement opportunities, and drive strategic initiatives. Create impactful data visualizations & reports to communicate insights to stakeholders, tailored to both executives and clients.

Qualifications

Required

• Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field; preferred.
• 8 years of experience in B2B retail operations
• Strong leadership skills, with a demonstrated ability to manage and motivate teams.
• Excellent communication and relationship management skills.
• Proficiency in warehouse management systems (WMS), ERP, and CRM tools.

Nice to Haves

• Experience managing expiration-dated products and LOT tracking.
• Demonstrated leadership experience overseeing teams of 10 or more individuals. 

To apply, please submit your resume to the following email addresses with the subject as “Director of Retail”:

• patrick@atomixlogistics.com
• austin@atomixlogistics.com
• gretel@atomixlogistics.com

What We Offer

• Competitive salary ($90,000-125,000) with performance-based bonuses.
• Comprehensive benefits package, including health insurance, PTO, and retirement plans.
• Opportunities for professional growth and advancement.
• A collaborative work environment with a focus on innovation and precision.

Atomix Logistics is an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace for all employees.