What are the responsibilities and job description for the Community Sales Associate position at Atria Senior Living?
Responsibilities
- Respond to telephone inquiries and conduct walk-in and scheduled tours with prospective residents or interested parties.
- Meet or exceed weekly company/community sales standards.
- Produce a weekly sales forecast.
- Accurately maintain the community’s Customer Relationship Management database by entering information about new inquiries and recording consistent and appropriate follow-up communication with inquiries and prospective residents.
- Qualify prospective residents, effectively matching our services to their needs thus maximizing move-in potential.
- Assist the Executive Director and Community Sales Director in ensuring that the community, including all available apartments, model apartments, common areas and grounds are staged, marketable and presentable.
- As necessary, assist the Management Team in completing the necessary move-in paperwork ensuring a smooth transition for the resident and acting in compliance with the company policies and appropriate state licensing regulations.
- Coordinate move-in and transfer arrangements; work with community staff (i.e., Housekeeping, Maintenance, movers, etc.) to ensure apartment readiness.
- May perform other duties as assigned.
Qualifications
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Must successfully complete all Atria specified training programs.
- Must possess strong customer service skills, basic financial knowledge of revenue and profitability, intermediate computer and electronic file management skills and strong organizational skills including ability to follow-up, detail-oriented, ability to multi-task. Must have the ability to maintain confidentiality.
Salary : $23
