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Field Service Engineer

ATS Scientific Products
Stone, NY Full Time
POSTED ON 1/20/2024 CLOSED ON 1/31/2024

What are the responsibilities and job description for the Field Service Engineer position at ATS Scientific Products?

ATS Company: SP Industries
Requisition ID: 8735
Location:

Stone Ridge, NY, US, 12484

Date: Aug 25, 2023
Field Service Engineer

SP Industries an ATS Company is seeking a highly motivated and talented Field Service Engineer to join the team.

WHAT YOU WILL DO

  • Responsibilities include the service, maintenance, repair, testing and calibration of complex equipment with minimum supervision.
  • Perform mid-level to advanced customer support activities including equipment installation, equipment and/or product troubleshooting and repair, equipment maintenance, and assist with equipment testing, start-up, and validation activities as needed
  • Responsible for supervising and/or executing field installation and testing of equipment
  • Responsible for customer technical support (product/equipment troubleshooting) including support via phone, online, or in the field. Act as single point of contact for customer, soliciting internal technical support as needed, managing sub-contractors as needed
  • Maintain broad equipment, process, and manufacturing knowledge critical to supporting equipment
  • Works independently with minimal technical supervision
  • Autonomous troubleshooting of various models of SP Scientific Equipment.

DUTIES AND RESPONSIBILITIES include but are not limited to the following, other duties may be assigned:

  • Perform mid-level to advanced customer support activities including equipment installation, equipment and/or product troubleshooting and repair, equipment maintenance, and assist with equipment testing, start-up, and validation activities as needed
  • Responsible for supervising and/or executing field installation and testing of equipment
  • Responsible for customer technical support (product/equipment troubleshooting) including support via phone, online, or in the field. Act as single point of contact for customer, soliciting internal technical support as needed, managing sub-contractors as needed
  • Maintain broad equipment, process, and manufacturing knowledge critical to supporting equipment
  • Works independently with minimal technical supervision
  • Autonomous troubleshooting of various models of SP Scientific Equipment

WHAT YOU WILL NEED

  • Experience in refrigeration, compressors, and systems; as well as the ability to read and interpret blueprints, electrical, pneumatic, and hydraulic schematics and experience with troubleshooting and repair of freeze-dryers is a plus.
  • Able to independently coordinate/perform the installation of complex, structural capital equipment
  • Able to assemble complex, often large, mechanical assemblies
  • Independent troubleshooting of complex mechanical and refrigeration systems
  • Able to perform manufacturing processes such as brazing, welding, etc
  • Independently able to decipher electrical, mechanical, and process flow schematics #spjobs1

EDUCATION and/or EXPERIENCE

  • AAS in electrical, mechanical, or mechanic disciplines or equivalent work experience
  • Refrigeration (EPA Universal Card)
  • Basic understanding of PLC Controls including ladder logic.
  • Familiarity and use of test equipment.
  • Familiarity and use of hand tools.
  • Plumbing, including piping and brazing.
  • Electrical/Electronic knowledge.
  • Understanding of technical instructions, schematics, blueprints and specifications.
  • Mechanical Skills.
  • Computer Skills
  • Degree or Certificate from

Why join SP?

  • We provide a wide range of innovative and high-quality scientific products that improve people's lives.
  • We offer a robust health and welfare benefits package that includes Life, Health, Dental, Vision.
  • We offer 401(K) including company match, Paid Time Off annually Paid Holidays.
  • You will enjoy career Advancement Opportunities and Tuition Assistance to help you achieve your goals and continue your career growth.
  • We respect each other and foster a collaborative work environment.
  • We innovate and are open to change.
  • We are responsible, accountable and act with integrity.
  • WE LIKE WHAT WE DO!

EEO and Affirmative Action Statement:
SP is an Equal Opportunity Employer, dedicated to a policy of non-discrimination in employment on any basis and takes affirmative action to ensure equal employment opportunities. It is our policy to provide our employees and applicants with equal employment opportunities in accordance with applicable laws and not to discriminate on the basis of race, color, religion, ancestry, national origin, age, marital status, sex, gender identification, sexual orientation, genetic information, political belief, pregnancy, citizenship, handicap or disability, status as a veteran or member of the U.S. military, or any other characteristic protected by applicable federal, state, or local laws. SP's Affirmative Action Plan is available through the HR Department and may be accessed during normal business hours.


Pay Transparency Nondiscrimination Provision:
SP will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.


Nearest Major Market: Kingston

 

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