What are the responsibilities and job description for the Front Desk Agent - Auburn Lodge-Auburn, AL position at AU HOSPITALITY INC?
Job Details
Front Desk Agent - Auburn Lodge-Auburn, AL
Auburn Lodge-Auburn, AL is actively seeking service-oriented, part-time front desk agents to join our work family! We are seeking dedicated and flexible team members who are able and willing to work nights, weekends, and holidays.
Your day to day:
As a front desk agent, you will be responsible for all functions of the front desk as they relate to the daily operations of the hotel. This position provides quality customer service and maintains a customer-focused work ethic that ensures guest satisfaction and exceeds the guests' expectations. Work tasks include (but are not limited to):
- Protecting guest privacy and safety when within the reasonable control of the position to do so
- Making, editing, confirming, and editing guest reservations
- Communications with guests and associates
- Telephone and computer operations
- Report gathering and interpretation
- Maintenance of public areas
- Cash handling
- Key Issuance
- Deposits
- Other duties as assigned
What we need from you:
Prior hotel front desk experience is preferred but not required. This job may require you to:
- Operate management software, RoomKey PMS
- Read and record assignments
- Carry or lift items weighing up to 50 pounds
- Push and/or pull heavy cleaning carts
- Frequently stand and walk around the property
- Frequently bend, stoop, and kneel
- Must be able to write
- Must be authorized to work in the United States
What we offer:
We offer our work family competitive pay, paid time off, and holiday pay. You will also get to be a part of a team that challenges, mentors, and encourages you during your career!
Auburn Lodge is an equal opportunity employer and participates in the E-Verify program. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Auburn Lodge complies with all COVID-19 regulations in ensuring a safe environment for our employees and guest.
Qualifications
Salary : $22,700 - $28,700