Night Manager

Company Description

Situated on sacred land marked by royal fish ponds, natural lava plains, lush tropical gardens and alluring beaches, Mauna Lani – meaning “mountain reaching heaven,” is an inspiring spiritual haven that captures a distinct sense of place deeply rooted in rich cultural traditions. The all-new luxury lifestyle resort from Auberge Resorts Collection is defining a new era of experiential luxury on the Island of Hawaii following a resort-wide re-imagination and renovation. Nowhere in the Hawaiian archipelago is the land more powerful, sacred or alive than this storied and natural place of wonder. Guests will be wowed by the transformational experiences, enriching cultural immersion, unrivaled amenities and curated moments. The resort will boast contemporary guest rooms and suites, five private bungalow residences, five extraordinary restaurants and lounges, three distinct pools, a signature spa and wellness haven, Kainalu active pursuits program, Living Culture program and an interactive Holoholo Kids Circle – all complemented by Auberge’s intuitive and gracious service.

Job Description

The base salary range for this position is $70k - $82k.

Join our team as Night Manager and become one of the authors of our story.  As part of the Auberge family, you will be responsible for overseeing the overnight operation of the resort.  He or she will be adaptable to business demands and have a natural focus for customer service excellence.  Influential communication skills (verbal and written), a keen eye for detail, and robust computer skills are key for this position.   

• Supervise all overnight team members on property.
• Conduct property checks to ensure the safety of hotel guests and security of hotel property.
• Handle all guest related concerns and questions to ensure the guests satisfaction.
• Maintain log book and report all necessary occurrences to the appropriate department for follow-up.
   

Qualifications

• Responsible for daily occupancy/revenue reports.
• Understanding of expenses and payroll cost control.
• Strong ability to work on computers and understanding of Excel and Word programs. 
• Must be outgoing and enthusiastic with a positive mental attitude.
• The ability to think and respond quickly to pending problems and ability to effectively process information and prioritize tasks at hand.
• Prior hospitality experience required in a front office setting.  College degree preferred.
• Management experience preferred.
• Ability to work a flexible schedule, including weekends and holidays for the overnight shift, according to department needs.

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.