What are the responsibilities and job description for the Bilingual Customer Service and Sales Representative position at Aubrey Maxie-Farmers Insurance Agency?
Job Description
Don’t wait, take the next step in your career today. Aubrey Maxie-Farmers Insurance Agency in Spring, Texas, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. No prior experience in Insurance? No problem! This is the perfect opportunity to transfer your experience to break into a new industry. You’ll have the opportunity to grow your knowledge and you’ll benefit from additional avenues for growth and advancement. We will teach you everything you need to know. Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired. Apply now to join our team and our commitment to customer satisfaction and success.
Benefits
Hands on Training
Responsibilities
Cold call, direct email and perform other lead generation activities.
Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
Contact businesses and private individuals by telephone to promote products, services and/or referral programs.
Grow sales revenue by utilizing phone, email and potential client lists.
Prospects for new business by following sales leads generated from referrals, networking, marketing, cold-calling, and lead databases.
Work independently and as part of a team.
Attend training and continuing education courses.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Professional phone etiquette.
Career minded vision.
Great Customer Service Skills.
Problem-Solving Capabilities.
A Property & Casualty insurance license not required to start, but will be required shortly after.
A Life & Health Insurance license is required not required to start, but will be required shortly after.
Strong communication skills, both oral and written.
Ability to tactfully handle stressful and difficult situations.
Be capable of handling customer rejection.
Bilingual, fluent in both English and Spanish is beneficial.
Salary : $12 - $14