What are the responsibilities and job description for the Bilingual Customer Service Representative position at AUF Professional Services?
Americas Insurance inside of Plaza Mariachi is looking for customer service representatives to provide insurance product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Duties
- Data Input
- Maintain inventory of office forms
- Review insurance policies to determine appropriate coverage
- Examine files or documents to obtain information
- Fill out business or government forms
- Follow contract, property, or insurance laws
- Maintain Insurance records
- Collect payments from customers
- Carry out other tasks from Manager
Qualifications:
- Strong communication, sales, and customer service skills
- Sense of initiative and follow through when possibly cold calling customers
- Good computer skills, including familiarity with Internet research, databases, spreadsheets, and word processing programs
Spanish is required.
Salary : $14 - $16