Sales Executive (Remote Eligible)

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop and deliver sales presentations and quotes to clients, with a focus on meeting the clients’ needs and helping them grow their business.
• Exceptional communication skills and demonstrated discipline, internally and with clients and prospects.
• Responsible for securing new clients for Aureon; “new clients” defined as first-time consumers of Aureon products and solutions.
• Support the retention and growth of existing Aureon Contact Center Solutions clients.
• Aggressively develop, maintain and grow a sales pipeline of prospects. 
• Responsible for presenting, negotiating, finalizing and keeping all sales contracts
• Represent Aureon Contact Center at industry events and trade shows
• Maintain excellent working knowledge of contact center industry products and services, as well as targeted industries to promote growth and profitability of the organization.
• Provide weekly and monthly reporting to President and VP – Sales on pipeline, first business meetings, proposals, and deal closings
• Meet or exceed assigned revenue (dollars) and new logo (discreet businesses) quotas, within approved pricing and packaging options offered by Aureon.
• Other duties as assigned
  
  

EDUCATION, TRAINING, AND EXPERIENCE:

Required

• High School diploma or equivalent
• Minimum three years of contact center sales experience
• Or combination of equivalent education and experience
• Minimum 3 years sales and account management experience in contact center or related field
• Experience managing client relationships with verbal, face to face, and written communication

Preferred

• Four-year degree
• Solid knowledge of the contact center industry and terminology

REQUIRED SKILLS:

• Effective interpersonal skills to establish and maintain and build effective relationships with customers, employees, superiors and business contacts in a professional, timely and courteous manner.
• Excellent written and oral communication skills
• Strategic thinking and the ability to accurately estimate the stage and close dates for business/sales opportunities.
• Strong sales presentation skills
• Detail oriented and organized.
• Utilize work experience and judgment to strategically plan and accomplish goals.
• Ability to perform a variety of tasks, often changing assignments on short notice
• Ability to make sound decisions using the information at hand
• Strong interpersonal skills to establish and maintain effective relationships with clients, employees, leaders and business contacts. in a professional, timely and courteous manner.
• Flexibility and focus. Able to comfortably navigate a variety of tasks, frequent changes and some degree of uncertainty. 
• Creative and deep problem-solving skills. Must be able to discern the “real” problem and help clients solve it, ideally using Aureon products and solutions.
• Must be able to work independently with little or no direct supervision and contribute to a team environment.

TOOLS, EQUIPMENT, AND SOFTWARE:

• Must be able to proficiently operate Windows PC with MS Office, MS Excel and MS Outlook
• Working knowledge of Salesforce and other account management tools preferred
• Must have and maintain a valid Driver’s license.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

• Primarily indoor work primarily in office environment
• Frequent utilization of manual dexterity and visualizing of computer screen
• No unusual physical requirements
• Travel to client locations, trade shows, and corporate office as needed.