JOB DESCRIPTION

POSITION:               Driver (FT)

REPORTS TO:         Director of Procurement

This position is responsible for assisting customers/donors and volunteers for AHFH ReStore

PRIMARY DUTIES AND RESPONSIBILITIES

• Assure ReStore achieves monthly / annual financial Budget
• Deliver exceptional customer/donor service. Assure all customer/donor satisfaction (including internal & external)
• Take action and solve problems in professional manner.
• Must be able to multi-task and manage time
• Ensure all donations are wrapped and protected for delivery
• Professional handling of donations to not damage donor’s property.
• Review pick up schedule daily.  Familiarize self with map of area.
• Follow all safety rules when loading AHFH vehicles.
• Prior to taking vehicle off of property; inspect truck (inside & out), inspect fuel level.
• Call all pickups schedule to confirm time and material.
• Efficiently pick up donations at assigned time.
• Notify Director of any problems that have occurred for the day.
• Screen donations and communicate with donors in a positive and professional manner.
• Ensure donor receives donation slip once pickup is completed.
• Be a team player and help ReStore receiving team to get donations inside store.
• Fuel up truck prior to returning to store. (Truck should not be returned with less than ½ tank of fuel).
• Follow all laws and rules while driving.  There is to be No texting and limited cell phone use while driving.
• Must have clean driving record and valid driver’s license.
• Follow all AHFH policies and procedures.
• Unload truck, once route is completed.
• Oversee volunteers.  Maintain productivity & train accordingly.
• Overseeing cleanliness and organization of assigned area (truck/dock).
• Develop relationships with customers, vendors, builders, and community to increase donations.
• Participate in monthly Safety meetings. Walk store & receiving area daily to ensure customer, employee, and volunteer safety.
• Ensure ReStore policies and procedures are followed by all associates and volunteers.
• Other duties as assigned.

REQUIREMENTS

This individual must understand and appreciate the mission of AHFH.  Qualified candidates must possess strong problem-solving skills, the ability to work in a fast-paced team environment, and the ability to multi-task.  This individual must be detail-oriented and able to work independently.  Must be able to deal with all kinds of individuals and remain consistent in keeping a professional demeanor.  Must be able to work a flexible schedule around store needs.

PHYSICAL DEMANDS

Required to lift up to 50 pounds on a regular basis and will experience frequent bending, squatting, lifting and repetitive motion.  This position will most likely be exposed to extremes in weather (e.g., heat, cold, wind, rain, etc.).

EXPERIENCE

A minimum of 2 years of related experience preferred.  2 years of customer service experience. 

EDUCATION

High school diploma or equivalent required.   

CERTIFICATES, LICENSES AND REGISTRATIONS

Forks lift certification. Valid driver’s license with a clean driving record required.