National Accounts Coordinator

Authority Brands Inc. headquartered in Columbia, MD is a leading provider of home services, building brands that support the success of our franchisees, as well as bettering the lives of the homeowners we serve and the people we employ.

The National Account Coordinator grows partnerships by identifying new payer sources, maintain relationships with all payer sources resulting in network wide revenue growth. This role liaises between our clients and a cross-functional team to ensure the timely and successful delivery of a holistic sales approach. The National Accounts Coordinator is familiar with a variety of the field's concepts, practices and procedures and relies on extensive experience and solid judgment to hold the Franchise and the Partner accountable to established service level agreements (SLAs) while providing unique and creative solutions to ensure that needs are met.

National Account Coordinator is a key member of our team and collaborates on prospecting strategy, sales cadence and messaging, pipeline development and management, and meets KPI metrics developed.

Key Responsibilities

• Actively build a strong pipeline of payer sources through prospecting, qualifying, generating proposals, effectively overcoming objections, and closing partnerships.
• Level up your competencies and expertise in outbound lead generation and prospecting.
• Ability to create relationships with C-Level Executives.
• Use a value-led sales approach to build relationships, break through the noise, and engage with payer sources to grow revenue opportunities, resulting in increased system-wide-sales
• Engage in meaningful discussion with high-level executives, ask thoughtful discovery questions, introduce our services while identifying other possible unique solutions to be offered, and handle objections as needed
• Provide quality customer service by understanding the partner’s needs and how best to maximize their business model.
• Work with our franchisees and established partners to ensure we can schedule and deliver world-class ‘Knock Your Socks Off’ service.
• Maintain relationships with all payer sources that yield growth. Conduct regular calls to ensure satisfaction and optimal performance by our franchise locations. Review performance and communicate results with appropriate Franchise Support Center team members and the network.
• Willingness to take on any responsibilities required to get business over the finish line
• Maintain thorough and accurate records in our CRM and Sales Engagement platforms
• Other duties as assigned

Professional Skills & Experience

• Have a proven track record of winning new business and growing accounts
• Have a positive attitude and an appetite for raising the bar in the way you approach sales and closing deals
• Have at least 5 years (or more!) of outbound B2B Sales Development experience or comparable sales experience
• Experience working in a team-based environment, building and maintaining positive relationships with people, customers, vendors, and employees
• Organizational and time management skills and ability to prioritize among competing tasks
• Professional demeanor both on the phone and in person
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Experience in a position that deals directly with providing world-class customer service to clients (front-line)
• Exceptional verbal and written communication skills
• Are driven, self-motivated, results-oriented, and have a fantastic work ethic
• Are coachable, collaborative, and curious

We believe our greatest assets are our employees, we offer competitive salaries and a full benefits package to include, PTO, paid holidays, 401(k) and more.

Authority Brands Inc. conducts drug screens and background checks on applicants who accept employment offers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions however we do not sponsor Visa’s at this time.

Authority Brands Inc. is an Equal Opportunity Employer