A42 - Team Member - 8500 Pitstop Ct. NW

COMPANY OVERVIEW

Autobell® Car Wash, Inc. is America’s fifth largest conveyor car wash company. Autobell® offers interior & exterior wash options and has over 85 locations in Georgia, North Carolina, South Carolina, Maryland, and Virginia.

The company was founded in Charlotte, NC, in 1969 by the late Charles “Charlie” Howard, and is still privately held and family-operated.

SUMMARY

Autobell® Car Wash is seeking outgoing and energetic people to Brighten the World by Helping Others Shine®. Each team member is responsible for ensuring an excellent customer experience by performing necessary job duties including, but not limited to, cleaning and applying disinfectant to the interior of vehicles, as well as cleaning the exterior of vehicles by following the Autobell® procedure. The ideal candidate will be humble and efficient; accountable and caring; trustworthy and enjoys working as a team.

KEY DUTIES & RESPONSIBILITIES

Entrance End of Car Wash.

• Guides customers onto the conveyor belt and provides them with proper auditory and visual directions on how to place their vehicle into neutral/accessory mode.
• Communicates with customers and helps to direct them safely to the next step in the wash process

Exit End of the Car Wash/Detail Area.

• Safely directs customers from exit end with auditory and visual directions to a station where a team member will start the interior/exterior procedure.
• Vacuums vehicle floors and seats as well as removes trash and debris from floorboards.
• Maintains a clean and organized work environment by sweeping debris and trash that may have fallen out of vehicles.
• Through use of manual dexterity and bodily coordination team members will execute the Autobell® procedures while being aware of any vehicles moving on the detail lot.
• Interior - Performs an array of cleaning tasks on the vehicle’s interior, including but not limited to the following: vacuuming, cleaning windows, consoles, door panels, floor mats, and dashboard.
• Exterior – Wipes the exterior of the vehicle through execution of the Autobell® wipe down procedure. Towel dries the vehicle’s exterior, door jams, and rims.
• Team members will use vacuums, towels, cleaning agents, disinfectants, and protective agents to enhance and restore the vehicle’s appearance.

Other.

• Ensures delivery to proper owner through adherence of claim check policy and procedures.
• Communicates with customers and provides excellent customer service.
• Reports problems related to customers, employees, equipment, and supplies to management.
• Maintains a neat personal appearance and presents themselves in a favorable manner to the public.
• Follows all best practices for personal hygiene and infection control.
• Follows all policies and procedures for applying disinfectant services to vehicles.
• Greets all customers with “Welcome to Autobell®!”
• Performs all functions of the team member job while adhering to all safety procedures, rules, and regulations.  

Housekeeping.

• Carries out assigned duties to keep the car wash clean and attractive.
• Cleans and disinfects the store lot, lobby, offices, restrooms, and equipment.
• Sweeps, mops, cleans windows, cleans restrooms, restocks general supplies, empties trash, and sprays the bay with hose.