Market Engagement Manager - Client Solutions Practice

About Avalere Health

Established in 2001, Avalere Health is a purposefully built commercialization partner for the biopharmaceutical, medical technology, and wellness industries.

Our 1,500 experts combine their knowledge and expertise across our core disciplines — Consulting; Medical; Policy; Value, Evidence, and Access; Marketing; and Digital Experience Technology — to create the connections that make better health happen.

Avalere Health partners with its clients to navigate the complex and rapidly changing healthcare ecosystem. Together, our experts help clients connect patients with life-changing therapies, realizing the potential of strategies and solutions to accelerate innovation that improves lives.

We live and breathe our five values in everything we do: We are authentic. We act with integrity. We value difference. We play for the team. We enjoy the journey. At Avalere Health, we imagine a healthier world and create the connections to make it happen. 

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply and need adjustments made, you can let us know in your application.

About the role

Avalere, part of Avalere Health, is a leading healthcare strategic advisory firm focused on the intersection of business strategy, public policy, and patient access. Based in Washington, DC, Avalere works with a diverse range of clients spanning pharmaceuticals, biotech, health plans, government, providers, advocacy and patient groups, and other organizations who seek to improve the healthcare system. Avalere’s experts span 150 staff drawn from Fortune 500 healthcare companies, the federal government (e.g., CMS, OMB, CBO, Congress), top consultancies, and nonprofits. The firm offers deep substance and perspective on the full range of healthcare business issues.

Avalere is seeking a Market Engagement Manager (MEM) to join our Client Solutions practice, the function that drives sales, business development, and revenue generation activities across the firm. The MEM will equip sales teams with the content, guidance, and training they need to successfully engage buyers, and work collaboratively between sales, marketing, and subject matter experts to increase revenue, shorten the sales cycle, and improve conversion rates along with forecast accuracy.

What you'll do

·       Develop and implement a comprehensive sales enablement strategy that aligns with business goals and objectives.

·       Design and maintain sales enablement tools, centralized resources, and content, including playbooks, sales scripts, and presentations.

·       Create and administer email outreach campaigns through sales automation tools like, Outreach.io to generate new pipeline.

·       Create target lists of new prospects through contact databases like LinkedIn and Zoominfo.com to use in outreach campaigns.

·       Collaborate with marketing to ensure alignment of sales and marketing strategies, and to create compelling sales collateral.

·       Analyze sales processes and performance data to identify areas for improvement and implement solutions.

·       Provide ongoing support to the sales team, including new hire onboarding and continuous education.

·       Create, manage, and deliver training programs and materials to improve the effectiveness and efficiency of the sales team.

·       Monitor and report on the effectiveness of sales enablement initiatives, using data and feedback to drive continuous  improvement.

·       Stay current with industry trends, sales techniques, and competitive landscape to ensure the sales team has a competitive edge.

Key Performance Indicators

1.     Sales Productivity:

a.     Percentage of Account Executives and Initiatives achieving their sales quotas.

2.     Sales Cycle Efficiency:

a.     Time taken for new Account Executives and Initiative Leads and Contributors to become fully productive (as measured by on- or off-track progress to goal)

b.     Reduction in the average time to close deals.

3.     Content Utilization:

a.     Frequency and effectiveness of sales materials being used by the sales team.

b.     Correlation between content usage and sales success (e.g., higher close rates when certain materials are used).

4.     Account Executive and Initiative Team Feedback

a.     Feedback from sellers on the usefulness and quality of enablement programs and resources.

About you

·       Bachelor's degree (and/or equivalent years of experience)

·       Working knowledge of healthcare issues and the life sciences industry

·       3 years experience in a high-performance sales organization in sales, enablement, or learning and development

·       Strong understanding of the sales environment, including sales content, tools and training

·       Experience with customer relationship management (CRM) platforms (e.g., Salesforce), content management, and learning management systems

·       Demonstrated ability to build internal relationships with sales and marketing

·       Excellent written and verbal communication skills

·       Experience in preparing and proofing documents for senior-level audience

·       Demonstrated ability to be flexible in a fast-paced environment

·       Strong ability to multi-task and can prioritize work streams effectively under deadline, with timely execution and resolution of action items

·       Highly organized with strong project management skills

·       Exceptional communication skills

·       Ethical, confident, and creative, with a persistent "can do" attitude

·       Commitment to working in a team environment with an emphasis on collaboration and maintaining positive relationship with colleagues and clients to achieve solutions-oriented goals

·       Proactive mindset and approach, ability to think several steps ahead of known client and teammate needs, and suggest improvements to existing processes

·       Open to feedback and learning; willing to coach and teach others

·       Familiar with developing and maintaining sales plans, managing multiple initiatives/work streams simultaneously preferred

·       Advanced Microsoft Office skills such as PowerPoint, Excel, and Word

What we can offer

Avalere Health aims to empower every employee to develop and thrive. We empower our team with the tools, skills, and support needed to think differently and to solve healthcare’s most complex challenges.

At the center of our people-led culture is our Career Experience team, whose mission is to provide every employee with a purpose-driven career. We also pride ourselves on our personalized learning approach to ensure you receive the training you need to help you grow within the company and take advantage of our global scale and scope.

We are committed to embedding diversity and inclusion in every aspect of our organization. We encourage diversity of thought, inclusive behavior, and break down barriers to ensure every individual feels valued and encouraged to contribute their unique abilities and potential. As part of our commitment to building a healthier world, every employee is also encouraged to participate in our community engagement efforts, which support a wide range of healthcare programs and wellbeing causes worldwide.

We have city hubs across North America, Europe, and Asia, geared toward collaborating, training, socializing, and coming together as a global organization while maintaining and fully supporting flexible working practices. Our compensation and benefits package is benchmarked across the industry. We offer a generous company pension/retirement plan, private medical insurance, comprehensive employee wellbeing initiatives, compelling time-off policy, plus many other excellent employee benefits. 

We encourage all applicants to read our candidate privacy notice before applying to Avalere Health.

Salary : $85,000 - $120,000