What are the responsibilities and job description for the Member Service Representative (opening) position at Avalon Athletic Club?
About us
Avalon Athletic Club is a locally owned gym in Murfreesboro, TN. We pride ourselves in offering a premier and professional gym experience for all of our members and guests. Avalon Athletic Club is outfitted with the latest state-of-the-art equipment to help members achieve their fitness goals, work on themselves, and design the life they desire. Boasting 60,0000 square feet, there is something and somewhere for everyone.
We are looking for an Opening shift (4am-10am) Member Service Representative to join our team. The successful candidate will be responsible for providing excellent customer service to our members, responding to inquiries, resolving issues, and providing information about our services. The ideal candidate will have excellent communication skills, the ability to multitask and prioritize tasks, and a commitment to providing exceptional customer service.
Our work environment includes:
- Growth opportunities
- Company perks
- On-the-job training
- Safe work environment
- Lively atmosphere
Responsibilities:
- Opening the facility at the set hours and maintaining facility standards.
- Attending to all the members' needs and providing an outstanding experience for new and existing members.
- Maintain accurate records of member interactions and transactions.
- Assist with the onboarding of new members.
- Make our clubs easy to use by guiding and educating members and clients on any questions they may have about exercise or fitness equipment.
- Motivate and inspire members when they arrive.
- Follow the protocols provided to ensure the success of the health club
Education:
- High school or equivalent (Preferred)
Experience:
- Personal Training: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
- In process of certification encouraged to apply
Physical Requirements:
- Must be able to lift 50 lbs.
- Physical effort required for daily duties includes lifting weights, squatting, bending, reaching, spotting, and prolonged standing and walking
Schedule:
- Monday to Friday- 4:00 am to 10:00 am
- Weekend availability- 6:00 am to 12:00 pm
License/Certification:
- Certified Personal Trainer (Preferred)
- AED Certification (Preferred)
Job Types: Part-time, Full-time
Salary: $15.00 - $18.00 per hour
Work Location: In person
Work Remotely: No
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
Job Types: Full-time, Part-time
Pay: $15.00 - $18.00 per hour
Shift:
- Morning shift
Work Location: In person
Salary : $15 - $18