What are the responsibilities and job description for the Patient Services Representative [CL position at Avera?
Are you looking for a position that will offer work-life balance while at the same time having the opportunity of making a positive impact in the lives of those in our community? Then become a Patient Service Representative!
Job Highlights:
- Seeking person with excellent customer service skills and who enjoys a fast-paced environment.
- Day hours that support work-life balance.
- Build relationships with patients.
- Fast-paced environment.
Job Summary:
- Acts as part of the Care Team and represent the first point of contact for the patient by greeting patients and families and assisting them with the services provided at Avera Medical Group Mitchell.
- Coordinate the flow of patients through managing phone calls, schedules and assisting providers and nurses with various clinical responsibilities as requested.
- Schedules appointments, check patients in, verifies demographics, corrects time of service receipts or refers to patient accounts.
- Will rotate with other registration and scheduling staff to cover urgent care shifts on evenings and weekends.
EDUCATION and/or EXPERIENCE:
- High school diploma or general education degree (GED) preferred.
- One to two years related experience preferred.
Location: Avera Queen of Peace · QOP Clinic Scheduling
Schedule: Full Time, Varied Shifts, 6:30am-3:30pm, 7:30am-4:30pm, 8am-5pm, 9am-4pm; 11am-6pm; 80hrs/2wks
Patient Services Representative - Ear Nose Throat
Avera -
Sioux Falls, SD
