What are the responsibilities and job description for the Dental Front Desk Receptionist position at Avid Dental Group?
Our new State-of-the-art dental practice is looking for a full-time Dental Front Desk to join our team
Responsibilities:
- Greet and welcome patients as soon as they arrive at the office
- Answering phones, taking messages, and directing patients to the appropriate person
- Providing basic and accurate information in-person and/or via phone/email
- Receive, sort and distribute daily mail/deliveries
- Maintaining and filling up the schedule as needed
- Scheduling appointments
- Entering and updating patient records and appointment information
- Providing outstanding customer service to patients and their families
- Verifying Insurance from time to time on Medicaid, CHIP & PPO insurances
- Presenting, explaining procedures and getting consents signed
- Educate and explain treatment to patient/parent/guardian
- Call broken appointments
- Collect and post payments from patients under the correct provider
- Ability to create payment plans and relate treatment necessity to patients
- Submit pre-auths for Medicaid
The Ideal Candidate Will Have:
- 2-3 Years in Dental Front Office
- Proven work experience as a Front Desk Associate, Front Office Representative or similar role in a Dental Office
- Insurance Verification proficiency in Medicaid, Chip & PPO (Required)
- Treatment Coordination experience
- Customer Service Experience
- Ability to handle high volume patient flow
- Proficiency in Dentrix (Required)
- Excellent verbal and inter personal communication skills
- Multitasking and time-management skills, with the ability to prioritize tasks
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Paid time off
Healthcare setting:
- Private practice
Schedule:
- Monday to Friday
Ability to Commute:
- Bellaire, TX 77401 (Required)
Work Location: In person
Salary : $17 - $19