What are the responsibilities and job description for the Technical Service Engineer position at Avient Corporation?
Job Summary
Responsible for optimizing customer processes and conditions while providing education to external customers on how to run Avient materials. Tooling design and flow modeling. Troubleshoot issues that are raised by the customer. May be accountable for or participate in the resolution of customer complaints. May be responsible for developing a new application or product launch testing plan and procedure, data analysis, and communication of results. Requires three plus years direct, relevant experience with the ability to operate with little to no direction.
Essential Functions
- Participate in development of new application, product launch testing plan, data analysis, and/or communication of results.
- Identify technical specifications required for established Avient customers.
- Documentation and preparation of product specifications incorporating Avient products and services into customer applications.
- Participates in resolution of customer complaints/issues. #LI-CB1, #LI-Remote
Competencies
- Personal Skills - Stress Management
- Personal Skills - Statistical Skills
- Personal Skills - Research
- Personal Skills - Project Management
- Personal Skills - Self Motivated
- Personal Skills - Analytical Skills
- Personal Skills - Time/Priority Management
- Software Skills - Microsoft Outlook
- Software Skills - Microsoft Word
- Software Skills - Microsoft Excel
- Personal Skills - Work Independently
- Personal Skills - Technical Writing
- Personal Skills - Work on a Team
- Software Skills - Microsoft PowerPoint
- Leader of Self - Instills Trust
- Leader of Self - Action Oriented
- Leader of Self - Collaborates
- Leader of Self - Customer Focus
- Leader of Self - Situational Adaptability
- Leader of Self - Being Resilient
- Leader of Self - Demonstrates Self-Awareness
- Leader of Self - Communicates Effectively
Education and Experience
- Bachelors-Chemi Engineering or Equivalent Experience
Environmental, Health, Safety, & Security (EHS&S) Requirements
- Avient integrates EHS&S into all aspects of our operations. Each position at Avient is responsible for complying with all applicable EHS&S requirements. Additionally, employees and management are responsible for reporting all EHS&S incidents immediately to ensure we keep EHS&S a priority within the organization.
- Security includes physical security and cyber security.
Who We Are
Avient Corporation provides specialized and sustainable material solutions that transform customer challenges into opportunities, bringing new products to life for a better world. Examples include:
- Dyneema, the world's strongest fiber, enables unmatched levels of performance and protection for end-use applications, including ballistic personal protection, marine and sustainable infrastructure and outdoor sports
- Unique technologies that improve the recyclability of products and enable recycled content to be incorporated, thus advancing a more circular economy
- Light-weighting solutions that replace heavier traditional materials like metal, glass and wood, which can improve fuel efficiency in all modes of transportation and reduce carbon footprint
- Sustainable infrastructure solutions that increase energy efficiency, renewable energy, natural resource conservation and fiber optic / 5G network accessibility
Avient employs approximately 10,000 associates and is certified ACC Responsible Care, a founding member of the Alliance to End Plastic Waste and certified Great Place to Work. For more information, visit www.avient.com.
Why Avient
Avient Corporation is a world-class sustainable organization built on innovation, collaboration, and employee development. We are committed to providing a supportive and dynamic work environment where our diverse associates can grow and succeed, as well positively impacting our planet and the communities we serve. Our Great Place to Work culture, values, and benefits make Avient an employer of choice for top talent.
At Avient, we believe diversity of ideas and backgrounds gives us the creativity to be successful in a rapidly changing world. In support of this, we stress equality of opportunity for all qualified individuals in accordance with applicable laws. Decisions on hiring, promotion, development, compensation or advancement are based solely on a person's qualifications, abilities, experience and performance.
Avient Corporation is a drug free workplace. Avient is an equal opportunity employer. We maintain a policy of non-discrimination in providing equal employment to all qualified employees and candidates regardless of race, sex, sexual orientation, gender identity, age, color, religion, national origin, disability, genetic information, protected veteran's status, or other legally protected classification in accordance with applicable federal, state and local law. #LI-CB1, #LI-Remote
PolyOne is an equal employment opportunity/affirmative action employer and provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. PolyOne will use E-Verify to ensure employment eligibility of newly hired employees where required.
