What are the responsibilities and job description for the Rooms Division Manager position at Avila Village Inn?
```Duties```
As a Rooms Division Manager, you will be responsible for overseeing the operations and performance of the hotel . Your duties will include:
- Providing leadership and guidance to hotel managers and staff
- Ensuring high-quality guest services and satisfaction
- Implementing and enforcing company policies and procedures
- Monitoring financial performance
- Conducting regular inspections to maintain quality standards
- Collaborating with other departments to optimize operations and provide additional support when needed
- Resolving guest complaints and ensuring prompt resolution
- Conducting regular performance evaluations for hotel employees
```Experience```
To be successful in this role, you should have the following experience:
- Previous experience in a leadership role within the hotel or hospitality industry
- Strong supervisory skills with the ability to motivate and inspire teams
- Excellent phone etiquette and customer service skills
- Knowledge of front desk operations, including check-in/check-out procedures
- Bilingual or multilingual skills are preferred to cater to diverse guest needs
- Familiarity with night audit processes and guest service best practices
If you are a dynamic leader with a passion for the hospitality industry, we invite you to apply for this exciting opportunity. Join our team and take your career to new heights as a Division Manager.
Please note that only qualified candidates will be contacted for further consideration.
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Nights as needed
- Night shift
- On call
Work Location: In person