What are the responsibilities and job description for the Customer Service Manager position at Aviotek Instruments & Accessories, Inc.?
Benefits:
Full job description
Aviotek is searching for a Customer Service Manager in Aviation. As customer service leader, you will participate and lead business development initiatives to grow the company portfolio and execute the business plan. You would need to be passionate about and enjoy meeting clients and providing the best solutions for all their needs. This role will be highly collaborative with the marketing team, Company director, purchasing manager, and external partners.
Requirements
Essential Functions and Responsibilities
Qualifications
Job Type: Full-time
Benefits:
Compensation package:
Schedule:
- Dental insurance
- Health insurance
- Paid time off
- Signing bonus
- Vision insurance
Full job description
Aviotek is searching for a Customer Service Manager in Aviation. As customer service leader, you will participate and lead business development initiatives to grow the company portfolio and execute the business plan. You would need to be passionate about and enjoy meeting clients and providing the best solutions for all their needs. This role will be highly collaborative with the marketing team, Company director, purchasing manager, and external partners.
Requirements
Essential Functions and Responsibilities
- Performance at this level requires proven business development experience in a professional position.
- Leads technical client relationships and will play a significant role in business development including preparing statement of qualifications, interviews, goal setting, target selection, and conference representation.
- Ability to travel.
- Ability to independently perform all the tasks necessary to complete primary design elements for engineering works.
- Applies technical expertise to review, approve, and seal work.
- Ensure project compliance with all Aviotek practices and quality, safety and governmental design standards.
Qualifications
- Knowledge of business development fundamentals and proven ability to train and encourage other to perform business development tasks.
- Proven record of accomplishments of business development success.
- Experience with client management in the aviation sector including municipalities and government agencies.
- 3 years relevant experience in aviation.
- Familiar with MS Office Software (TEAMS, Word, Excel)
- Experience with proposal preparations and interviews.
- Good presentation skills.
- Good communication skills and ability to work in a team.
- Experience in a leadership role on projects that delivered multi-disciplinary aviation improvement projects.
Job Type: Full-time
Benefits:
- IRA matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Compensation package:
- Bonus opportunities
Schedule:
- 8 hour shift
- Monday to Friday
- Bachelor's Degree