FULLY REMOTE- Medical Client Rep

About the Job

We are looking for a medical client representative to join our team. The ideal candidate will have a minimum of 1 year experience in a customer service role, preferably in hospitality or car rental.

Key Responsibilities

• Deliver a best-in-class experience for all customers, ensuring a welcoming, professional, and personalized interaction
• Collaborate with team members and management to coordinate timely vehicle pick-up and drop-off
• Communicate proactively with premium-level customers via phone, text, email, and app to confirm logistics, special requests, and meeting locations
• Greet customers warmly upon arrival, open vehicle doors, assist with luggage, and provide an overview of the rental vehicle
• Provide premium customer experience by delivering vehicles directly to customers

Requirements

• Professional, friendly demeanor with a focus on customer satisfaction
• Flexibility to work various hours, not limited to evenings, weekends, and holidays
• Willingness to work outdoors in all weather conditions

Benefits

• Medical, Dental, and Other Insurance
• Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
• Retirement benefits (401k)
• Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars

About Us

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

Salary : $48,000 - $63,000