What are the responsibilities and job description for the Patient navigator position at Avispa Technology?
Patient Navigator Specialist 2684961A leading medical institution is seeking a Patient Navigator Specialist. The successful candidate will be responsible for primary administrative support for the pediatric cardiology program, providing non-clinical support, guidance, and assistance for patients and families as they navigate through complex healthcare environments.
The ideal candidate has one or two years of experience providing administrative support for a pediatric specialty or cardiology practice.
Patient Navigator Specialist Pay and Benefits :
- Hourly pay : $40 / hr* Worksite : Leading medical institution (San Francisco, CA 94158 - Onsite)* W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL* 40 hours / week, 6 Month AssignmentPatient Navigator Specialist Responsibilities :
- Maintain a solid working relationship with our Mission Bay / Oakland and outreach clinic team members.* Coordinate and schedule all H2M and Oncology patient appointments with neuropsychologists.
- Coordinate transition from high-risk infant follow-up (HRIF) clinic to H2M - obtaining referral from cardiologist, contacting families to provide information about H2M, and scheduling initial appointment.
- Help to coordinate insurance authorization for neuropsychologist appointments.* Track H2M patients through our database, manage patient follow-up appointments, and obtain referrals for follow-up appointments as needed.
- Compile and send intake packets to patients prior to scheduled appointments, including letter summarizing insurance coverage / out of pocket costs.
- Obtain consents / release of information as needed from parents, schools, other clinical providers.* Serve as a liaison between the patient and behavioral health practitioners to assist with completing questionnaires, provide behavioral health resources, and navigate referral processing through scheduling coordination.
Patient Navigator Specialist Qualifications :
- 1-2 years of experience providing administrative support for a pediatric specialty or cardiology practice.* Bachelor's degree in a related area and / or equivalent experience / training.
- Experience with APEX is preferred.* Bilingual in Spanish is preferred.* Knowledge of patient rights & responsibilities, joint commission standards, and centers for medicare / medicaid regulations.
- Knowledge of Medical Terminology. Knowledge of data collection, compilation, and analytical techniques.* Comprehend and assess patient's grievances to quickly locate appropriate resources for assistance.
Working knowledge of the organization and how to get issues resolved.* Solid interpersonal and customer service skills on the phone.
Ability to be diplomatic and highly organized. Ability to remain calm under pressure and apply sound judgment.* Ability to work independently in a fast-paced, demanding environment with minimal supervision.
- Proficiency with Windows-based software including Microsoft Word, Excel, and Outlook. Knowledge of computer systems and software used in functional areas.
- Work queue management, scheduling of patients, detail orientated.Patient Navigator Specialist Shift :
- Monday to Friday from 08 : 00 am to 05 : 00 pm.
Last updated : 2024-10-31
Salary : $40