What are the responsibilities and job description for the Field Applications Scientist: Bioelectronic and Imaging Systems – West Coast North America-Based position at Axion Biosystems Inc?
About us
At Axion, we empower our scientists and engineers to develop the tools that lead to new discoveries and better clinical outcomes. Our products are actively used in ground-breaking research in the fields of neurodegenerative disease, cancer immunotherapy, cardiac safety, live-cell imaging and analysis. Headquartered in Atlanta, GA, USA with offices in Oxford, United Kingdom, and Shanghai, China, you’ll join a team that is skilled, passionate, and supportive. If you want to be a part of a company that is on the leading edge of scientific research, Axion may be the place for you.
Key Responsibilities
As a Field Application Scientist, you will:
- Provide expert support during pre- and post-sales activities, including scientific, technical, and application assistance.
- Deliver hands-on training by scheduling and managing demos, instrument installations, and customer onboarding sessions.
- Simplify complexity by presenting technical material in an engaging and accessible way, while professionally addressing questions or objections.
- Collaborate with the sales team to identify customer needs and demonstrate tailored product solutions.
- Assist customers with assay development, data analysis, and reporting to support their equipment purchase decisions.
- Monitor industry trends by maintaining knowledge of competitive products and emerging technologies.
- Advocate for customers by acting as the voice of the customer to internal teams and sharing valuable feedback about product performance and market needs.
- Build relationships by resolving inquiries, investigating complaints, and ensuring customer satisfaction.
- Contribute to market growth by supporting collaborations, preparing technical materials for seminars, and representing the company at scientific events and trade shows.
Who are we looking for?
To succeed in this role, you’ll need:
- A Master’s or PhD in cell biology, molecular biology, or a related field.
- Ideally 1-3 years of professional experience
- The ability to work independently from a home-based office.
- A willingness to travel up to 50% within the US.
- Based on the West Coast of the US, ideally in the Bay Area or San Diego. Should be situated within 2 hours drive of a major airport.
- Experience attending scientific conferences and trade shows.
- Strong communication skills and a professional, approachable demeanor.
- Exceptional organizational skills and the ability to manage multiple priorities effectively.
- A self-starter attitude, with creativity, resourcefulness, and the ability to work under pressure.
What We Offer
- $85,000-$100,000 yearly salary depending on experience
- The opportunity to work in a dynamic, innovative company at the forefront of scientific solutions.
- A collaborative environment where your expertise will have a direct impact on customer success and business growth.
- A flexible, home-based role with extensive travel opportunities across North America.
- Health, Dental, & Vision Insurance
- 401K
- 401K Matching
- PTO
Salary : $85,000 - $100,000
