Azure Standard Logistics Support

• Provide after hours on call Logistics Support in rotation with other team members in order to meet 24/7 support coverage 1 week a month. This time can be traded with another team member as long as the Director of Distribution and team is aware.
• Communicate outbound logistics information to Azure drop point coordinators, customers, and drivers. This includes providing delivery schedules and overseeing customer communication when there are delays or route changes.
• Ensure that all designated route schedules, Logistics Communication channel via Zoom app and Azure’s Logistics app are up-to-date and accurate.
• Field incoming requests from Drivers to address needs as they arise on delivery routes. Provide drivers assistance and the information needed to successfully fulfill a route.
• Ensure that all route schedules are kept up to date and accurate.
• Collaborate with the logistics team regarding backhauls, LTL shipments, equipment scheduling, driver’s schedules, shuttle changes, and any other situations that require collaboration.
• Vetting new drops, drop location changes, wholesale drops completing assignments in our Google Docs.
• Field incoming customer service requests to be processed by the logistics team.
• Work with drivers to resolve equipment issues that arise.
• Support the Logistics team in all aspects of each team member's specific duties as needed.
• All other duties as assigned by the Director of Distribution.

• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite and PC or Mac operating systems, with ability to effectively organize data and create time management systems. Proficiency in email systems and time management programs.
• Responsive and proactive methodology with excellent time management.
• Critical thinking and problem-solving is an essential requirement for this position.
• Proficiency with utilizing Azure Standard computer applications for all areas of management and communications.
• Accept, embrace and demonstrate Azure Standard’s core values.
• Exhibit utmost propriety and professionalism with Azure Standard customers and team members.
• Embrace Azure core values and demonstrate them daily.

• Previous experience in high levels of customer service in fast-paced and high energy environments.
• Proven experience contributing to a positive work environment with excellent team communication skills.
• Excellent written, verbal and email communication skills, with emphasis on positive problem-solving.
• Confident and decisive in determining solutions and problem-solving on behalf of customers and Azure.
• Excellent listening, verbal communication, and overall customer service skills.
• Skilled in time management and attention to details as well as flexibility in a constant changing environment.
• Communicate positively at all times with all team members, working toward common goals.
• Contribute in team meetings with positive comments that work specifically toward accomplishing objectives.
• Excellent work ethic and trustworthiness.
• Comprehensive knowledge of MS Office suite applications, internet, email, and phone competency.
• Basic keyboard competency.
• Pass pre-employment and random drug screens.

• The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skills typically required, and the scope of responsibility. It is not, and should not, be construed as an all-inclusive listing of responsibilities, skills, work requirements, or working conditions. While it is intended to accurately reflect the position activities and requirements, individuals may perform other duties and Azure Standard reserves the right to modify, add or remove duties, and assign other duties as necessary, including work in other functional areas to cover absences or relief.

Azure Standard is a pioneer in the organic lifestyle, with an unwavering commitment to a healthy and abundant life by offering non-GMO and organic food, and other earth-friendly products, directly to families around the U.S. including Alaska and Hawaii. We also ship by UPS to any location.