Accounts Receivable Specialist

B&R Services located in Brownsburg, Indiana is looking to hire Customer Service Reps to help with day to day general office duties while having an emphasis on answering phone, fulfilling Customer Work Orders and inputting Customer information into our uniquely designed software. Established in1998, B&R is a Premier Provider of Portable Restroom Rentals, special event restroom trailers, hand washing stations, fresh water holding tanks and other services for Commercial, Municipality, Industrial & Construction companies along with private and special events and weddings across Central Indiana.

Responsibilities:
The primary focus of the Account Receivable Specialist will be to support the Office & Service tech driver staff with various dispatching, customer services and light administrative tasks while answering all incoming phone calls and collecting all appropriate information from incoming customers interested in renting our extensive product line of Portable Restrooms and other services that enhance the customers experience.

Job Summary:

The Accounts Receivable Specialist will assist in ensuring that the company receives payment for goods and services offered to clients. Their secondary responsibility will be helping with Customer Service tasks and answering the phone.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable.
• Maintains and updates customer files, including name or address changes, mergers, or mailing attentions including having all Terms of Service on File with any or all Service Agreements for Customers.
• Drafts correspondence for standard past-due accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent accountholders to request payment.
• Creates reports regarding the current status of customer accounts as requested.
• Research customer discrepancies and past-due amounts with the assistance of the Collections Manager and other staff.
• Collaborates with Office Manager in office to reconcile accounts receivable on a periodic (at least monthly) basis.
• Assists Office Staff in reconciling revenue accounts each month.
• Copies, files, and retrieves materials for accounts receivable as needed.
• Relays any Customer accounts that are late, put-on hold or need to have payment for any customers that are looking to re-order product by updating QuickBooks, dispatching software with the appropriate verbiage or on-hold status.
• Helps answer any incoming phone calls to the office when possible and direct all phone calls accordingly.
• Customer Services
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software as well as other accounting software programs.
• Ability to operate related office equipment, such as computers, 10-key calculator, and copier.
• Ability to work independently and in a fast-paced environment.
• Ability to anticipate work needs and interact professionally with customers.
• Excellent organizational skills and attention to detail.

Education and Experience:

• High school diploma or equivalent required.
• At least two years of related experience required.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors/ with limited outdoor work when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. B&R Services is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class.What's in it for you?: B&R Services has shown a strong commitment to our employees by offering a competitive benefits package that lets you live life the way you intend. We offer so much more than a regular paycheck. Benefits package includes paid time off, healthcare, Dental, Vision, 401K matching after 1 year of service, Life and AD&D insurance and much more.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Life insurance
• Paid time off

Physical setting:

• Office

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Salary : $18 - $20