QC Support

Quality Control Support ensures that products manufactured by their vendors meet industry standards and the standards of Bob’s Discount Furniture’s Compliance Manual. Their goal is to assure that products can withstand regular use and that products work as intended. Job Responsibilities Serve as front line quality control support by periodically monitoring returned merchandise to determine root cause of defect (handling, manufacture, and packaging) Recognize problems or issues in a timely manner with either equipment, materials, process or personnel, and report information Receive and review shipments of sample and production merchandise Understand business process management and business requirements of Quality Control and Parts and Merchandising to enhance all business functions including Customer Service, Delivery, and all aspects of Distribution Maintain and improve product quality by completing product, company, system, compliance, and surveillance audits; investigate customer complaints; collaborate with other members of management to develop new product and engineering designs, and manufacturing and training methods Travel to multiple locations to ensure business requirements are met Required Qualifications High School Diploma or equivalent Ability to communicate effectively and utilize communication tools appropriately Strong analytical and problem solving skills Ability to effectively manage one’s own time especially with respect to project deadlines Capable of identifying root cause and execute process improvement solutions Preferred Qualifications Proven successful track record of outstanding customer service abilities Proven successful track record of self-management and multi-tasking Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities: Pay Rate: $16.00 It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact _hrsupport@mybobs.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Bob's Discount Furniture is an everyday value-priced furniture and bedding retailer expanding rapidly across the nation in the Northeast, Mid-Atlantic, Midwest and West Coast regions. No matter what you spend – whether $20 or $20,000, one standard applies to everyone. The company was founded in 1991 on the principle of providing unsurpassed values in the middle price range. Honesty and integrity are the hallmarks of the "Bob's Way" of doing business - a philosophy that applies to customer, co-worker, vendor and community relations. Bob’s truly values the contributions of every associate; therefore, along with opportunities for career growth we offer training, competitive compensation, outstanding benefits and a professional, fun, fast paced work environment. Our continued success has created exciting opportunities for our associates to enjoy truly rewarding careers. Our mission is to make quality and appealing furniture attainable for everyone and to bring integrity, transparency, and a little FUN to the furniture business. At Bob’s Discount Furniture, we have fun, we love what we do, and it shows in our expansive growth!

Salary : $16