What are the responsibilities and job description for the Technical Program Manager position at Baanyan Software Services, Inc.?
Technical PM to apply their experience and skills across a variety of roles including agile project and program management, change management, process documentation and improvement, business requirements definition, tracking schedules, action items, risks and most importantly, forging strong relationships across the business.
Required Skills:
- 5-8 years of experience
- Agile experience as Scrum Master and/or Product Owner (driving execution and delivery)
- Experience with Jira, Confluence, Google Suite, Flowcharting (Miro, Visio, Lucidchart)
- Demonstrated strategic planning, strategic facilitation, and executive presentation skills and CSM/CSPO
- Demonstrated ability to interact, influence and align with all levels of an organization.
Summary:
- Own the delivery of multiple products in accordance with the Product roadmap and quarterly commitments for the Data Engineering & Machine Learning Platforms team.
- Lead, facilitate, and ensure the Agile process is rigorously followed by the team.
- Coach the team on Scrum principles and practices and help them to have a clear vision and self-management.
- Manage team resources to ensure effective participation in agile events as well commitment and progress towards assigned work.
- Partner with Product and Engineering leads to track & relay to team any priorities as well as key customer milestones.
- Partner with Product and Engineering leads to identify, document, and communicate Quarterly delivery scope and schedule based on team capacity.
- Mitigate risks and issues.
- Proactively identify, track and drive resolution of blocking issues/impediments and non-engineering action items.
- Coordinate cross-project dependency, milestone, & release management activities with other Delivery Managers.
- Facilitate triage of incoming customer tickets through ServiceNow.
- Drive management of Sprint Backlog in Jira.
- Drive change requests for any committed work during a Quarter.
- Establish and drive successful release communications.
- Drive Program level performance reporting, visibility and transparency to both internal and external leadership.
- Recommend and/or implement moderate process improvements for increased productivity.