What are the responsibilities and job description for the Dental Hygiene Coordinator - West Babylon, NY position at Babylon Dental Care?
Hygiene Coordinator
Don’t miss this opportunity to join the dynamic and dedicated team at Babylon Dental Care and embark on an exciting career as a Dental Hygiene Coordinator! We are proud of our long history as a highly respected general and specialty dental practice known for our commitment to excellence, our community, and exceptional patient care.
Babylon Dental Care is committed to fostering a supportive work atmosphere; we value and invest in the professional growth of every employee.
Purpose: The purpose of the Hygiene Coordinator position is to efficiently and effectively
manage the hygiene department to ensure patient satisfaction and practice profitability.
Don’t miss this opportunity to join the dynamic and dedicated team at Babylon Dental Care and embark on an exciting career as a Dental Hygiene Coordinator! We are proud of our long history as a highly respected general and specialty dental practice known for our commitment to excellence, our community, and exceptional patient care.
Babylon Dental Care is committed to fostering a supportive work atmosphere; we value and invest in the professional growth of every employee.
Purpose: The purpose of the Hygiene Coordinator position is to efficiently and effectively
manage the hygiene department to ensure patient satisfaction and practice profitability.
- Manage the hygiene schedule according to appointment scheduling guidelines to ensure all hours are scheduled efficiently and to daily goal.
- Confirm appointments according to office guidelines.
- Manage cancellations by using communications skills to motivate the patient to keep his/her appointment. If the patient cancels or breaks an appointment, reschedule the patient or track them using the delayed treatment system.
- Greet all patients upon arrival courteously and personally.
- Prepare for and participate in daily huddle by providing information regarding “today’s schedule”, doctor exams, restorative blocks and marketing information.
- Knowledge of Dental Insurance a must
- Organize and maintain continuing care system to ensure a 95% compliance rate.
- Follow-up on overdue continuing care patients.
- Maintain quick call system to ensure scheduling efficiency and effectiveness.
- Take responsibility for collecting “time-of service” fees. Provide receipts, walk out statements or super bills for each patient.
- Accurately record all financial transactions.
- Provide back-up support for the Patient Coordinator to ensure that the phone is answered within three rings and the front desk is covered at all times.
- Accurately maintain patient records. Organize desk space to promote image of quality.
- Actively market the practice by asking patients of record for referrals.
- Actively market the practice in the community.
- Encourage patients to accept treatment by using effective verbal skills.
- Paid holidays, if applicable
- Paid time off
- Sick time in accordance with NYS law
- Health insurance options
- Dental benefits and family discounts offered
- 401k with employer percentage match
- Benefits start after first 90 days