What are the responsibilities and job description for the Orthodontic Billing Specialist - W. Babylon & Patchogue, NY position at Babylon Dental Care?
Orthodontic Billing Specialist
Full time Coordinator for busy multi doctor and location practice. We are looking for that special person who combines excellent communication skills with great customer service. A minimum of 3 years experience in the dental field is required. Ortho billing is required. Competitive salary and benefits offered to the right person. We invite you to learn more about our practice here.
Interested in what it's like to work at Babylon Dental Care? Our team members shared their experiences in video interviews here (https://youtube.com/playlist?list=PLwDzEz3zcILx13xw7SYwEMarImuiru3d0). Check them out for a first-hand view at what being a member of our team is like!
Interested in what it's like to work at Babylon Dental Care? Our team members shared their experiences in video interviews here (https://youtube.com/playlist?list=PLwDzEz3zcILx13xw7SYwEMarImuiru3d0). Check them out for a first-hand view at what being a member of our team is like!
Job Type: Full-time. Flexibility to work at both locations (Babylon and Patchogue) some evenings/Saturdays.
Experience:
- Dental Insurance: 3 years (Preferred)
- Dental experience: 3 years
- ORTHODONTIC BILLING
Education:
- High school or equivalent (Required)
Work authorization:
- United States (Required)
Benefits offered:
- Paid holidays, if applicable
- Paid time off
- Sick time in accordance with NYS law
- Health insurance options
- Dental benefits and family discounts offered
- 401k with employer percentage match
- Benefits start after first 90 days
The Specialist (Patient Payments Support and Service) will support our dental offices and our patients by fielding incoming phone calls and making sure that patients have a clear understanding of bill/balance. The incumbent will demonstrate a courteous and professional demeanor when dealing with patients and office staff while remaining confident and assertive. Also work with insurance companies to follow up on claims outstanding.
Responsibilities:
- Verify eligibility and benefits for ortho and dental patients
- Send insurance claims & pre-authorizations manually & electronically with necessary attachments and information
- Enter insurance payments
- Follow up with insurance companies on claims outstanding and resolve to obtain payment
- Help assume responsibility to decrease accounts receivable
- Present treatment to patients
- Make financial arrangements for treatment
- Answer telephones and schedule appointments
- Close out & balance at end of night
- Ensure excellent customer service for our patients
- Be accountable for doing whatever it takes to support team success
Key Traits & Skills:
- Strong organizational skills and confident decision-making abilities
- Self-starter and follow through
- Strong Insurance benefit knowledge
- Good computer skills-Dentrix Ascend a plus
- Excellent telephone skills
- Must be a people person
- Must be punctual and dependable
- Ability to prioritize, handle multiple tasks efficiently, and adapt and react quickly to changes and deadlines
- Must be comfortable in discussing financial arrangements with patients
- Must have excellent customer service skills
- Strong attention to DETAIL
REQUIRED:
- Equivalent to high school diploma or general education degree (GED)
- 3 years of related work experience required
- Experience in a medical/dental setting and related insurance
PREFERRED:
- Bi-lingual in English and Spanish.
Strong computer skills and demonstrated competence in MS Office, Word, Excel software applications
BDC Cares About Your Safety
BDC Cares About Your Safety
We know that, in the wake of the Covid-19 pandemic, you have concerns for your safety when reentering the workplace. BDC understands your concerns, and we want you to rest assured that we have taken every safety precaution to ensure the safety of our valued team members. To protect our team and our patients, below are just some of the important changes we have made. Learn more about our safety protocols here.
- Staggered appointment times to reduce traffic in our offices
- State-of-the-art air purifiers that produce surgical grade air and scrub traces of the virus
- Extra Oral Suction Systems (EOS) for all aerosol producing procedures, so germs are not allowed to spread
- Mandatory temperature check for all employees and patients before they enter the office
- PPE including gowns, head covers, face guards, gloves, and masks
- Cleaning of all communal areas every hour
- At the end of each day, our practices are environmentally cleaned and fumigated with a fog that kills any remaining traces of the virus