What are the responsibilities and job description for the SERVICE ADVISOR position at BACHMAN AUTO GROUP?
Job Details
Company Description
Bachman Auto Group is a family owned company that started in 1985 and is founded on the principle : "Treat Others The Way You Want To Be Treated".
Today with seven franchise brands, a national parts distribution center, locations in Kentucky and Southern Indiana, and over 400 employees, Bachman is consistently the region leader in sales, service and customer satisfaction.
Job Description
Service Advisor Description
The Service Advisor role is one of both customer service and automotive knowledge. Our Advisors greet our customers professionally and interpret their automotive needs while keeping an eye on the manufacturer recommended services to keep their automobile running at top performance and is able to clearly communicate the value of those to a wide variety of customers.
Qualifications
The ideal Advisor candidate is a personable individual with excellent communication skills, excellent people-interaction skills, good computer ability and is organized and able to multitask. They will be able to present information effectively on the phone, via email, via text or in person to customers. The have knowledge of automotive operation and are able to translate that to the customer when repairs are needed and answer technical questions about the customers concerns.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
EOE
Salary : $60,000 - $80,000