Permit Coordinator

Job description

Showcase your communication, customer service and multitasking skills with Backyard Products, as our Permit Coordinator. Join America’s #1 Backyard Builder whose success over 40 years continues to be driven by customer satisfaction! You will play an intricate part in providing quality sheds, play sets, studios, and gazebos to many valued customers across the North Carolina. Backyard Products promotes a collaborative and culture where your ability to be adaptable adds value and accountability to your success. Our diverse and dynamic team environment supports internal growth and advancement.

As a Permit Coordinator, you will coordinate all permit/plan activity for your area. You will work with your local field team in the backyard installation industry to ensure projects that require permits are procured as needed. Duties include applying online for permits with the respective municipalities, compiling, updating and maintaining reports. Help us cultivate business relationships by delivering the best possible product and ensuring positive customer experiences.

Compensation: $15.00 per hour including health benefits, vacation time, and personal time

Key Responsibilities: (Other duties as assigned)

· Obtain online documents from homeowners to facilitate the permit application process (no travel required)

· Prepare and submit applications to various building departments for backyard improvements

· Review customer plot plan and applications for submission

· Coordinate payments – check requests

· Submit paperwork for permits

· Upload all projects into our CRM platforms – enter all permitting data

· Obtain inspections as needed by municipality requirements

· Maintain permit requirements database by municipality and update field as changes occur

· Maintain all company files relating to applications, approvals, licenses and permits

· Renew/Apply for business licenses as needed

· Update Territory Manager and backup for other branch admin duties as needed

Minimum Requirements:

· High School Diploma or GED with 0-2 years of permit processing, construction office experience or equivalent.

· Proficient in Microsoft Office Applications (Outlook, Excel and Word)

· Exceptional customer service skills.

· Ability to work as part of a team and interact effectively with others

· Superior written and verbal communication skills.

Background check and drug screen required

Work Environment: Operates in a professional office environment as well as within a manufacturing environment subject to inside environmental conditions and noise. Often required to sit, use repetitive hand motion, hear, listen, talk, stand, and walk. Often required to climb stairs, reach overhead, pull, push, and lift up to 50 pounds.

Habits That Drive Success:

Customers First

Total Quality Management

Manage the Numbers

Speed, Execution, Simplicity

People Make It Happen

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the incumbent for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: One location