Account Manager

Baerlocher USA located in Cincinnati, OH is looking for an energetic and passionate Account Manager for its PVC Additives business unit. The position will be remote covering the East Coast territory. This position will partner with and ensure the long-term success of our customers. You will be responsible for developing long-term relationships with your portfolio of assigned customers, connecting with technical specialists, key business executives, and stakeholders. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. 

Essential Duties and Responsibilities

• Operate as the lead point of contact for any and all matters specific to your customers
• Build and maintain strong, long-lasting customer relationships
• Develop a trusted advisor relationship with key customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics
• Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
• Assist with high severity requests or issue escalations as needed

Candidate Qualifications

• Proven account management or other relevant experience, preferably with plastic additives
• Prefer experience with polymer compounding and converting
• Experience selling polymer masterbatch a plus
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
• Experience in delivering client-focused solutions based on customer needs
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Excellent listening, negotiation, and presentation skills
• Excellent verbal and written communication skills
• BA/BS degree in Chemistry, Chemical Engineering, or equivalent experience

Other

• Vacation
• 14 paid holidays each year
• Health, dental, and vision available for as low as $52 a month for an individual plan or as low as $153 for a family plan with deductibles as low as $500
• Company paid life insurance, short term disability, and long term disability
• 401(k) with company matching contribution