TECHNICIAN - FIRE SECURITY PARCS

TECHNOLOGY – FIELD TECHNICIAN 1

Full Time Technician

Ankeny, IA, US

PURPOSE

Provide installation, technical start-up, programming, and checkout for Building Access Control Systems, Fire Alarm, Parking Revenue Controls, and similar low voltage solutions.  Maintain and grow the “Customer for Life” concept for existing and new customers.  Performs related work as required.

 ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

The following duties are typical for this job. These are not to be constructed as exclusive or all inclusive. Other duties may be required and assigned. 

• This is a field position with the primary responsibility to handle all aspects of service, installation, programming, and startup of Access Control, Burglary, Fire, Parking, Surveillance, and related systems. 
• Primary market focus is Commercial Office, Data Centers, Government, Industrial, Healthcare, and Education.
• Desired candidate will have a minimum of 3 years of proven commercial enterprise type Access Control, Surveillance Video, Fire or Parking Revenue Control system and must be able to troubleshoot related serviceable systems. 
• Program all Access Control Panels, Workstation Software, Surveillance Video systems, Fire Alarm, Parking Revenue Control system software and associated security services via their custom software application packages.
• Work with IT staff to coordinate the integration into customer networks and be willing to learn advanced network configurations and setup that apply to each system.
• Install mechanical lock systems that are either wirefree or wired lock system.
• Ensures customer satisfaction by continual follow-up, communication skills and complete final checkout of service and construction jobs where assigned. 
• Provide sales support as needed to assist Project Manager to obtain recurring business.  
• Have the drive to be the technical expert for our solutions and be willing to continue to learn our systems and provide value to customers.          
• Assigned service calls to keep our offerings up and running with quick response and thorough checkout. Baker Group may supply a Van, Cell Phone, tools, and laptop.
• Provide documentation for operation and maintenance after a project is complete and communicate changes and modifications with Application Engineer.
• Attend turnover meetings between Project Manager and Applications Engineer discussing project scope, safety, timelines, etc.
• You will be required to obtain your NICET 1 and 2 certifications to maintain your State of Iowa Alarm License. Fire Alarm System knowledge is preferred for this position as well. 
• You will be part of an On-Call schedule which is adjustable but currently once every 10 weeks.   
• We do work all over Iowa and the Midwest.  Our technicians must be agreeable to traveling overnight on occasions to install or startup a system that is out of town.
• You will be required to obtain your 30 HR OSHA certification within the 1^st year. 
• Baker Group allocates a budget for Baker Group Shirts that must be always worn, and pants must be in good condition with no holes or frays so that we all stay consistent with an image of Baker Group.

MINIMUM EDUCATION & EXPERIENCE REQUIRED TO PERFORM ESSENTIAL FUNCTIONS

• Local 347 VDV Technician
• 2 Year Associates Degree in Related Technology
• High School Diploma

CERTIFICATES, LICENSES, REGISTRATIONS

• Valid driver’s license

MENTAL AND PHYSICAL COMPETENCIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS

• Ability to perform all necessary duties unsupervised
• Knowledge of common Windows Office applications
• Knowledge of Microsoft SQL or other database applications preferred but not required
• Knowledge of Ethernet and serial network communication formats and hardware configurations
• Excellent interpersonal skills with ability to communicate effectively, both verbally and written
• Ability to take direction and fulfill commitments
• Value and support company core values and culture
• Understanding of construction site safety and display a high awareness of your surroundings
• Effectively prioritize and balance the “big picture” and immediate responsibilities
• Ability to listen effectively, value the opinions of others and acknowledge contributions of others
• Ability to communicate and work well with others at all levels

ENVIRONMENTAL ADAPTABILITY

• At any given time, may be exposed to typical construction site and/or industrial site risks and environment
• Be able to work in exterior elements that come with all seasons (with or without temperature changes).

EQUIPMENT/TOOLS 

• Laptop PC
• Electronic Multimeter
• Hand tools/power tools
• Product Manufacturer Software
• Ladders and Lifts

• Required PPE is always in use.

 PHYSICAL REQUIREMENTS

** Lift/Carry binders, boxes full of files occasionally

Baker Group is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Baker Group will consider reasonable accommodations for qualified individuals with disabilities and encourage prospective employees and incumbents to discuss potential accommodations with the Employer.