What are the responsibilities and job description for the Recreation Attendant position at Bald Head Island Club?
Position Description Summary
Recreation and Aquatics Attendants are responsible for the safe and successful operation of the pool deck and aquatics facilities.
Role & Responsibilities
- Create a memorable experience for all Members and guests, continually providing excellent customer service with a high level of professionalism
- Provide immediate attention to all Members and guests upon arrival/check-in
- Assist all Members with any requests
- Refer to each Member by name at least three times during their stay
- Enforce all Club rules and policies in and around the aquatics area
- Respond to any emergency situations accordingly
- Facilitate recreation activities, creating a fun and engaging experience
- Assist in creation and revision of recreation activities, providing feedback on which activities are the most successful/have the best Member engagement
- Adhere to all health and sanitation codes and guidelines at all times
- Be knowledgeable about Club events, promotions, and general activities
- Maintain the cleanliness of the aquatics area, adhering to all Club standards
- Promote a fun and relaxing atmosphere, responding to all requests in a timely and professional manner
- Project an upbeat and positive attitude with a good work ethic at all times
- Advise management of any complaints as soon as they occur
- Complete all opening, side, & closing duties, as instructed
- Consistently adhere to state and local laws
- Be detail-oriented and able to prioritize in a fast-paced environment
- Solve problems, work as a team, be a leader, and inspire happiness
- Operate within all guidelines, policies, standards, and constraints as established by the Club, and assist in the implementation of BHIC mandatory standards of operations
Qualifications & Education Requirements
- Must possess appropriate analytical skills, attention to detail, follow-through, creativity, and a high level of motivation
- Ability to communicate effectively and professionally
- Willingness to learn and accept instruction
- Be dependable, prompt, and team-oriented
- Must possess a positive attitude and good work ethic
- Country or Private Club experience preferred
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