WCH Manager

Job Summary

The Supervisor, Women's Services oversees the daily operations and clinical activities of the Women's Services unit, ensuring high-quality, patient-centered care for women across the continuum of care, including obstetrics, gynecology, and related services. This role provides direct supervision to nursing staff, collaborates with interdisciplinary teams, and supports the Director in achieving departmental goals, regulatory compliance, and continuous improvement in patient outcomes.

Essential Functions

• Supervises nursing staff, providing coaching, feedback, and performance evaluations to ensure adherence to clinical standards and organizational policies.
• Oversees patient care delivery, ensuring timely and efficient processes that align with the unique needs of women’s health services.
• Assists the Director in developing staffing schedules, resource allocation, and maintaining adequate staffing levels to meet patient care demands.
• Collaborates with physicians, midwives, and other healthcare professionals to coordinate care and optimize patient outcomes.
• Monitors compliance with regulatory standards, infection control protocols, and safety guidelines specific to Women’s Services.
• Conducts patient rounding to address concerns, ensure satisfaction, and provide education regarding care plans and procedures.
• Facilitates staff orientation, training, and professional development to enhance clinical competencies and promote team engagement.
• Manages departmental supplies and equipment, ensuring availability and proper maintenance to support clinical operations.
• Supports the Director in preparing for accreditation surveys, audits, and other regulatory reviews, ensuring readiness and compliance.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.
  
  

Leadership Responsibilities

• Supervision and Staff Management
• Supervises, trains and oversees departmental staff.
• Schedules employees to ensure effective use of resources. Consults with Manager or Director on staffing issues.
• Assists with and contributes to performance evaluations and goal setting.
• Strategic Planning and Financial Oversight
• Assists in managing departmental budget ensuring cost-effective operations while maintain high quality service.
• Monitors expenditures, ensuring cost-effective delivery of services.
• May contribute to evaluation and implementation of new technologies to enhance operational efficiency.
• May contribute to development of departmental policies, procedures and protocols.
• Quality Assurance and Regulatory Compliance
• Ensures compliance with all relevant regulatory bodies.
• May participate in audits, inspections and accreditation processes as applicable.
• Follows established quality control practices to ensure accuracy, consistency and safety.
• Collaboration and Communication
• Works closely with leadership teams to coordinate and improve service delivery.
• Stays up-to-date with industry advancements, new technologies, and regulatory changes.
• Staff Responsibilities
• May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Qualifications

• Associate Degree or higher preferred
• 1-2 years of related experience in the profession required
• 1-2 years of previous leadership experience preferred
  
  

Knowledge, Skills and Abilities

• Strong leadership, organizational, and communication skills.
• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
• Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
• Communicate effectively with leadership, team members, and stakeholders.
• Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
• Problem-solving and critical thinking skills.
• In depth knowledge of industry best practices and regulatory compliance (if applicable).
• Strong organizational and time management skills.
• Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.
  
  

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure required
• BCLS - Basic Life Support required
• NRP - Neonatal Resuscitation required
• ACLS - Advanced Cardiac Life Support obtained within 90 days of employment required
• AWOHNN Fetal Monitoring Course within 6 months of employment required
• Clinical Area of Specialty Certification in Obstetrics preferred