What are the responsibilities and job description for the Telecommunications Technician position at Baldwin LightStream?
Baldwin LightStream is a local communications company with over 600 miles of fiber optic cable in St. Croix County providing data, video and voice services to residential and business customers.
We are part of a powerful world-wide fiber-optics network providing Gigabit connections across St. Croix County, including nine business parks.
As communications advance into the future, so will Baldwin LightStream, providing our customers with next-gen connectivity and local personalized service.
Service/Field Technician:
Responsible for installation and repair of Baldwin LightStream’s services (Data, Cable TV and Phone) for residential and commercial accounts.
JOB FUNCTIONS:
Install, maintain and repair fiber and cable systems.
Troubleshoot and test network connections.
Install various support systems such as Optical Network Terminals, Set-top boxes and other related Customer Premises Equipment.
Communicate with other technicians and support staff to resolve complex issues.
Efficiently use computers, routers, modems and test equipment.
Professionally work independently as well as with others.
The ideal candidate must have great communications skills and exceptional customer service.
Must be able to multi-task in a fast paced environment.
Employee Benefits Package Available
Job Type: Full-time
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Payment frequency:
- Paid biweekly
Schedule:
- 8 hour shift
- On call
Work Location: In person