What are the responsibilities and job description for the Event Staff - Bally position at Ballpark Village?
Bally's is the central gathering place and entertainment plaza of Ballpark Village with two levels and 20,000 square feet of entertainment market space. With a world-class audio and video presentation spanning over 1,200 sq ft of HDTV, including a 40 foot LED, St. Louis sports fans get one of the best sports-viewing experiences in the country. This is the place to be year round with a 100 foot long retractable glass roof, one of the largest of its kind in the country, fans can enjoy the nice weather during warmer months. The venue includes, a stage for live concerts and performances, LED ribbon boards circling the entire space, a 200 seat restaurant and VIP lounge area.
Event Staff Responsibilities include, but are not limited to:
- Serve menu items to guests in a prompt and courteous manner and according to the banquet event order; time the service of courses to correspond with the dining pace of the guests.
- Perform pre- and post-shift side work; set-up, condiments, etc.
- Clear tables after service. Remove trays of dirty dishes, silverware and glassware to kitchen for cleaning.
- Respond to guest inquiries and special requests promptly and professionally to ensure guest satisfaction; notify supervisor of guest complaints or unusual situations.
- Properly store all reusable goods.
- Perform other duties as assigned which may include assisting with set up and breakdown of function space, and plating of meals.
Event Staff Qualifications
- Basic reading and writing.
- Food service experience with general knowledge of banquet operations.
- Must speak fluent English.
The Event Staff position requires the ability to perform the following:
- Handling, carrying or lifting items weighing up to 75 pounds (tables, chairs, trays, etc.)
- Moving about the function areas.
- Moving about the outlet(s)
- Handling objects, products
- Bending, stooping, kneeling
- Withstand potential climate temperature changes in assigned work area.
- Communication skills are utilized a significant amount of time when interacting with guest, cooks, wait staff, and supervisors.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
- Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
