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Technician - System IT I

Bally's Evansville Casino & Hotel
Evansville, IN Full Time
POSTED ON 11/13/2024 CLOSED ON 1/11/2025

What are the responsibilities and job description for the Technician - System IT I position at Bally's Evansville Casino & Hotel?

  • Sets up, verifies, and runs jobs using job control language statements and/or other appropriate
commands.
  • Assists in analysis and recovery of system/s when malfunction occurs.
  • Perform routine Daily Systems Checks and documents results to identify anomalies to be
resolved.
  • Assists in monitoring security procedures.
  • Monitors and performs all Production and File Server back-up and recovery.
  • Documents all new, changing, and malfunctioning jobs related to the hardware and software in an
Helpdesk environment.
  • Troubleshoots software and hardware to provide end User support throughout the organization.
  • Maintains the Windows based Active Directory and File Server to ensure proper printing and
accurate delivery of customer files.
  • Assist in monitoring and performs maintenance and set up of hardware and software on networkLAN/WAN systems.
  • Monitors hardware and software on Phone Systems.
  • Maintains tape library and inventory of systems requiring backup to ensure available resources.
  • Monitors environmental equipment (air conditioning, humidity, and temperature of computer
equipment).
  • Assists users to resolve problems with computer hardware and software (help desk).
  • Assists in communication, coordinating and scheduling work with vendor service providers.
  • Assists with system software loading and hardware maintenance on administrative computer
systems and network.
  • Work requiring experience in AS400, Unix AIX, VMWare ESXi, Windows, and Windows Server
operating systems.
  • Maintain compliance with Regulatory Control, PCI and Sarbanes Oxley Policies when working on
any system under review.
  • Must be able to stand, sit, and walk for prolong periods of time (7 hours).
  • Knowledgeable of the Indiana Gaming regulations as well as the company’s internal controls, policies,
and procedures.
  • Always follow the Company Service Standards model.
  • Must be able to work a variety of hours, holidays, and weekends as necessary.
  • Must be available for regularly scheduled work.
  • Performs other duties as assigned

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