What are the responsibilities and job description for the Media & Marketing Coordinator (9803) position at Baltimore Crisis Response, Inc.?
Media and Marketing Coordinator
đź“Ť Baltimore, Maryland
đź’° $50,000- $55,000
đź•’ Full -Time | Shifts: 8:00AM-4:00PM or 9:00AM-5:00PM
Being the Leader Communities Need in Moments of Crisis.
About Us
Baltimore Crisis Response, Inc. (BCRI) is a nationally recognized nonprofit and Baltimore’s only comprehensive crisis response system. Since 1992, we’ve been at the forefront of behavioral health crisis care — providing timely, community-based services for individuals and families experiencing mental health and substance use challenges.
The Opportunity
We are seeking a Media & Marketing Coordinator to join Baltimore Crisis Response, Inc. (BCRI) and play a key role in shaping how our mission, impact, and services are communicated to the community. In this role, you will help elevate BCRI’s brand, strengthen internal and external communications, and support recruitment, fundraising, and program visibility efforts.
You’ll develop engaging content, manage digital platforms, support media relations, and collaborate with leadership and program teams to tell meaningful stories that highlight outcomes and community impact.
This is more than a communications role — it’s an opportunity to amplify voices, build awareness around behavioral health and crisis response, and help advance innovative, life‑saving services across Baltimore.
What You’ll Do
Qualifications
Qualifications
🏥 Medical, Dental, and Vision Insurance.
đź’Ľ 403(b) Retirement Plan.
🌴 Generous PTO - Vacation, Sick, Personal, and Holidays.
đź“š Tuition Reimbursement & Professional Development Support.
đź’™ Be part of an innovative, impact-driven team shaping the future of crisis care.
Make a Difference. Lead with Compassion.
This is more than a leadership role — it’s a chance to help individuals and families find stability in their most vulnerable moments.
👉 Apply today and become a guiding force for change.
đź“Ť Baltimore, Maryland
đź’° $50,000- $55,000
đź•’ Full -Time | Shifts: 8:00AM-4:00PM or 9:00AM-5:00PM
Being the Leader Communities Need in Moments of Crisis.
About Us
Baltimore Crisis Response, Inc. (BCRI) is a nationally recognized nonprofit and Baltimore’s only comprehensive crisis response system. Since 1992, we’ve been at the forefront of behavioral health crisis care — providing timely, community-based services for individuals and families experiencing mental health and substance use challenges.
The Opportunity
We are seeking a Media & Marketing Coordinator to join Baltimore Crisis Response, Inc. (BCRI) and play a key role in shaping how our mission, impact, and services are communicated to the community. In this role, you will help elevate BCRI’s brand, strengthen internal and external communications, and support recruitment, fundraising, and program visibility efforts.
You’ll develop engaging content, manage digital platforms, support media relations, and collaborate with leadership and program teams to tell meaningful stories that highlight outcomes and community impact.
This is more than a communications role — it’s an opportunity to amplify voices, build awareness around behavioral health and crisis response, and help advance innovative, life‑saving services across Baltimore.
What You’ll Do
- Develop and manage organizational branding, messaging, and style guidelines.
- Support with media relations, including press releases, media inquiries, and crisis communications.
- Manage digital platforms, including website content and social media channels.
- Create marketing materials for programs, recruitment, and fundraising.
- Collaborate with leadership and program teams to highlight outcomes and impact.
- Identify and pursue impact messaging and storytelling opportunities.
- Support grant-related communications, reports, and donor stewardship materials.
- Track and analyze engagement metrics to inform strategy.
- Ensure communications comply with confidentiality, ethical, and regulatory standards.
- Other duties as assigned in support of organizational goals.
Qualifications
Qualifications
- Bachelor's degree in Communications, Marketing, Public Relations, Journalism, or related field required.
- 1-3 years of experience in media, marketing, or communications, preferably in nonprofit or public health settings
- Experience with digital content management and media engagement required.
- Strategic communication
- Written & oral skills; Writing and storytelling
- Media relations
- Project management
- Cultural humility and person-first language
- Digital tools: Canva, SquareSpace, Adobe Creative Suite, Microsoft Office
- Social media platforms: Facebook, Twitter/X, LinkedIn, Instagram, Snapchat, TikTok
- Physical Demands: Prolonged periods of sitting at a desk or computer workstation. Prolonged periods of standing, bending, and reaching. Must be able to lift weights up to 50 pounds at times.
- Valid and unrestricted driver’s license, Required.
🏥 Medical, Dental, and Vision Insurance.
đź’Ľ 403(b) Retirement Plan.
🌴 Generous PTO - Vacation, Sick, Personal, and Holidays.
đź“š Tuition Reimbursement & Professional Development Support.
đź’™ Be part of an innovative, impact-driven team shaping the future of crisis care.
Make a Difference. Lead with Compassion.
This is more than a leadership role — it’s a chance to help individuals and families find stability in their most vulnerable moments.
👉 Apply today and become a guiding force for change.
Salary : $50,000 - $55,000