Personal Banking Supervisor

At Bank Forward, our greatest asset is our employees. Working for a widely respected company with a rich tradition, in an atmosphere of enthusiasm, positivity, with a culture grounded in teamwork focused on the future is what can be expected at Bank Forward…It’s Simply the Forward Way!

Compensation Range: $20-$30/hr, depending on experience.

Benefits: Health (Traditional and High Deductible plan options), Dental, Vision, Medical & Dependent Care FSA, HSA, 401k, Company paid Life and Long-term Disability Insurance, Voluntary paid benefits, Paid Time Off, Holidays, Extended Medical Absence Leave, and Employee Stock Ownership!

Work Hours: Full-time; Monday-Friday, with a rotating Saturday morning shift

Skills / Requirements / Qualifications:

• Provides direction to Personal Bankers, assists with the implementation and interpretation of all bank policies and compliance regulations relating to the Personal Banker function.
• Exhibit excellent customer service skills by greeting customers in person or on the phone in a timely, courteous, and professional manner.
• Process customer transactions accurately and efficiently.
• Provide referrals to company products and services through the recognition of customer’s needs.
• Accurately perform bookkeeping reconciliation from daily reports and cash book.
• Secure cash and accurately balance cash drawer daily.
• Maintain vault cash and limits and assist with balancing of the vault.
• Process and balance daily image and proof transactions.
• Balance, re-fill, troubleshoot ATM machine errors, complete ATM deposits.
• Assists with and makes recommendations for the hiring of Personal Bankers
• Conducts the orientation, training, and development of the Personal Bankers
• Promotes an active sales and service environment by assigning work and resolving problems that arise in daily operations.
• High school diploma or GED required.
• minimum of three years’ experience in financial services required.
• Supervisory experience preferred.