What are the responsibilities and job description for the Electronic Banking Specialist position at Bank of Bird-in-Hand?
Due to growth, we are looking for an full-time Electronic Banking Specialist at our offices in Paradise, PA.
The Electronic Banking Specialist is responsible for providing exceptional customer service and support of our Electronic Banking products and services, including ACH, VISA debit card, ATM balancing, wire transfers, online banking, bill pay, remote deposit banking, bank by phone and eStatements. Provide electronic banking support to our consumer customers as well as our Retail and Lending Departments. Process, verify and reconcile the electronic banking transactions to ensure accuracy and adherence to policies, procedures, and banking regulations. Provide support to the Deposit Operations department as needed while complying with operating policies and procedures established for this position. Reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information. The Electronic Banking Specialist is responsible for all operations related thereto..
The ideal candidate will have :
We offer a rich benefit package that includes 100% employer paid medical coverage for the employee, affordable dental, vision, short and long term disability, accident and critical illness, life insurance, and 401(k) with up to 4% company match. We have a generous PTO program and an Employee Assistance Program.
- Demonstrated knowledge of bank operations and specialized knowledge of bank services including, but not limited to ACH, Wire Transfers, Internet Banking, Remote Deposit Capture, and ATMs.
- Three to five years of electronic or operational banking experience.
- High School diploma or equivalent.
- Customer focus.
- Knowledge of ACH rules and regulations.
Voted as one of the Best Places to Work 2021 by Central Penn Business Journal, come join a company culture of community and fellowship!
We offer a rich benefit package that includes 100% employer paid medical coverage for the employee, affordable dental, vision, short and long term disability, accident and critical illness, life insurance, and 401(k) with up to 4% company match. We have a generous PTO program and an Employee Assistance Program.
The Bank of Bird-in-Hand provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
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