What are the responsibilities and job description for the Universal Banker position at Bank of Botetourt?
As a Universal Banker at Bank of Botetourt, you will be responsible for providing exceptional customer service and sales support to our customers. This role requires a minimum of 3-5 years of retail banking experience and involves interacting with both consumer and business market customers to expand and foster banking relationships.
Key Responsibilities:
- Process teller transactions, maintain accurate records, and ensure branch balances are up-to-date.
- Demonstrate superior customer service skills and promote bank products and services.
- Assist in opening new accounts, taking loan applications, and referring customers to specialized financial institution specialists.
- Participate in quarterly Branch Administration Reports and achieve individual sales goals.
- Cross-sell and refer bank products and services to customers and prospects.
Requirements:
- Proficiency in Microsoft Office applications and strong computer skills.
- Excellent customer service skills, strong leadership skills, and ability to multi-task.
Bank of Botetourt promotes an equal employment opportunity workplace and is committed to treating all staff members with respect and cooperation.
Salary : $45,000 - $62,500