What are the responsibilities and job description for the Contact Center Associate position at Bank Of Washington?
What You’ll Do:
As a valued member of the retail operations team, you will be relied upon to contribute value to the bank’s retail operations decisions. You will become proficient in handling multiple lines of communication including real time chat, email messaging, and inbound and outbound calls. Your strong professional communication skills will help deliver outstanding service to our customers.
Who We Are
The Bank of Washington started with five community friends who knew our community needed a strong, safe and reliable bank. With the trust of the people, they founded the bank in 1877, and well over a century later, we are still holding strong and strive to continue to offer you the best financial opportunities, trust and service you could ever imagine! We have had the advantage of being the first to offer some top-notch products and services to the community. We have also had the opportunity to have some really great people and events become a part of our history.
$3 Shift differential is included for non-traditional banking hours.
Benefitting You:
- Work Life Integration: company holidays, paid vacation and sick leave, community volunteering, and social event outings
- Financial Wellness: 401K program with robust company match, paid parental leave, uniform allowance, paid life insurance, financial wellness education, access to professional and financial advisory services, tuition assistance, and employee assistance program
- Health and Wellness: medical, dental, and vision coverage, Health Savings Account, Medical FSA/DCA, employee fitness center, and wellness and fitness challenges
The Bank of Washington is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Physical setting:
- Office
Schedule:
- Day shift
Work Location: In person