What are the responsibilities and job description for the Commercial Lending Systems Specialist position at Bankers Trust?
Part of a team responsible for supporting various loan systems and products used primarily by the Lending Division.
There are important qualities you look for in an employer - meaningful work, community engagement, competitive benefits, commitment to employee development, and so many more. At Bankers Trust, our team members experience an inclusive and community-focused culture and we're proud of the premier workplace we've created. We regularly receive best in class results through our biennial employee engagement survey. We're also proud to receive recognition from others, including our designation as a "Best Place for Working Parents," being a four-time recipient of the Greater Des Moines Partnership's Inclusion Award, and being named one of the "Best Businesses Supporting Local Charity" by readers of theBusiness Record.
Job Summary:
The Commercial Lending Systems Specialist is part of a team responsible for supporting various loan systems and products used primarily by the Lending Division. This role is responsible for system administration, maintenance and management of the loan origination systems for the Lending Division to ensure maximum usage of the available technology. This includes ancillary internal and third-party lending systems. This role will also be responsible for providing systems training and data reporting for all commercial lending functions.
Primary Functions and/or Responsibilities:
* Manages the product roadmap, backlog and execution of initiatives to deploy new features and functionality in collaboration with business needs
* Provides top-level support for business line end-users, assisting with their daily questions, concerns and proper usage of the systems
* Monitors and responds to department email, adds and deletes users, reviews the document import process, verifies core data load and completes the purge process.
* Identifies training needs and prepares & facilitates training for end users; this includes new employee training, regulatory changes, new features and refresher training as required.
* Manages product enhancements and system releases by testing new functionality, deploying in production environment and communicating to end-users; Monitors updates and addresses system configuration updates where needed.
* Develops and maintains reports, dashboards and processes to continuously improve data quality. Analyzes, discovers and resolves data integrity issues in conjunction with relevant stakeholders
* Conducts research on emerging products, services, protocols and standards in support of LOS software development efforts as well as any loan ancillary systems integrated or stand alone in conjunction with LOS.
* Provides administrative support of additional systems and projects, as needed.
* Performs other duties as assigned
* Education and/or Experience:
* Four-year college degree in a related field preferred OR an equivalent combination of education and experience
* At least five years of Commercial Lending, Underwriting or Operations experience
* At least one year of experience in product ownership and/or system administration
* Experience with Abrigo (Sageworks), nCino or Baker Hill preferred
* Bachelor's degree in Business, Marketing, Finance or other related field preferred
Specific Skills, Knowledge & Abilities:
* Knowledge of commercial and small business loan products, credit policy, compliance and regulatory issues
* Ability to document and maintain LOS configuration and process information
AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
"PROTECTED VETERANS" AND "INDIVIDUAL WITH DISABILITY"
