Behavioral Health Administrative Support Specialist

Family atmosphere in a professional setting.
We are looking for a Medical Receptionist in a behavioral health setting to join our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Medical Receptionist , you will be the first point of contact for our company. Our Medical Receptionist's duties include offering administrative support across the organization. You will welcome patients and greet people who visit the business both in person and virtually. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls, entering patient demographics, collecting co pays and ensuring professional patient communication between our office, referring offices and the patient. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes patients positively, and executes all administrative tasks to the highest quality standards.

Responsibilities

• Greet and welcome patients as soon as they arrive at the office or through virtual check-ins
• Check patients in through our practice management software
• Ensuring demographics and other information is current
• Answer, triage and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office and HIPAA security by following safety procedures and controlling access via the reception desk
• Order front office supplies and keep inventory of stock
• Update provider calendars and schedule visits
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Skills

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Care for the patient population that we serve
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus'

'Financial Duties: * Processing payments

Job Type: Full-time

Pay: $15.00 - $17.50 per hour

Benefits:

• Paid time off
• Professional development assistance

Ability to Commute:

• Columbia, SC 29210 (Required)

Work Location: In person

Salary : $15 - $18